BusinessBookings V1 not returning some data elements.

Question

I am using the Graph sdk/api to setup bookings. there are several fields that appear to set but not return data elements.

One example: ServiceNotes in BookingAppointment.

I can set it both in the Bookings portal and the API. I can see the value in the Bookings portal but it is not returned in the API.

The the following for example.

I tried this on both Graph SDK 4.14 and Graph Beta SDK 4.24.

Any suggestions?
Thanks, Mark.

Answer 1

Hi @MarkAtAgilliance

The property ServiceNotes will give null if you are querying with https://graph.microsoft.com/beta/bookingBusinesses/{id}/appointments

The value of ServiceNotes property is available only when reading this bookingAppointment by its ID as mentioned here

Hope this helps.

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Answer 2

OK, I see that detail.

There should be a strategy here to not return any fields that cannot return data. Otherwise it leads to confusion.

Overall, it does not appear we have a field that can store custom data that appears in list views. If there is, please point it out. e.g. customer notes have the same behaviour as service notes.

Use case: I need to be able to store an external reference in an appointment (e.g. e.g. a customer number or address id) and be able to see that when a list of appointments is returned.

Thanks,
Mark.

Answer 3

is there any solution to this? customers field in appointments is still an empty array...

Thanks