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Hello everyone,
I am a sysadmin in a midsized company. We have our domain with Windows server 2008 R2, but this is happening on all win10 machines all together.
This problem that i am about to present is troubling me and my colleagues for some time now, so i will appreciate any help or advice.
The following happens: we have restrictions for our users, between other stuff and the one that forbids them to install software that is an .exe file. So in general all of programs which they use are being installed by us, the sysadmins, this i consider a standard procedure in many companies.
Every time i install some software on users machines i do it from my administrator account. Then, when they need to use it, logged as users from their account, when they click on starting icon, sometimes windows asks them to enter my username and password. Why? I tried to do it logged as user and typing my credentials on every step - result is the same.
I can say that i tried everything i know, setting the "run as administrator" on and off, lowering the bar for notification all the way, watching videos, reading tutorials...in the end i can claim responsibly that i did the same procedure for the same user on two separate computers in domain, and first time there was no prompt for credentials, second time it was.
Help.
Is any of the software that you are having a problem with available for download? Like Filezilla, Notepad++, 7-Zip, etc. I think that it would be easier to help you if we could recreate the problem on our own test machines. That way we could look at permissions, run traces, etc. If you could also share the relevant group policy settings that you've implemented, that should also help to recreate an environment similar to yours.
Some software offers to install for all users but does not implement it correctly, that's why you get the credential prompt. Other software does simply need admin permissions for its initial run since a user data folder is being created in the program files directory, which is read only for non admins. So that would be bad programming.
In both cases: you cannot help it. You need to use other software or contact the manufacturer.
No, you see, i install it as administrator, so either it is available for all users accounts on their desktops right away, or i copy a shortcut for them in public desktop. Tried it and result is the same. What is driving me mad is that i successfully did it few times but there is no consistency in installing procedure so one would be available to say: ok, this is how you do this. Not that i am aware of so far.
Somebody asked about software, so take Dahua Smart PSS software for controlling and handling cameras and video security system, with this program i am 100% positive that i did it once, and user was able to start it and later they moved and changed the computer and i did the same thing again, same domain, same software, same user, same administrator (me) and there you go, windows pops the request for my credentials.
Why?
I would think that the program must be trying to access something, like a file, folder, or registry key where the permissions have not granted access to the user. Forum users would have no way of knowing how that happened and if it's the result of something that you did, the installer did, or somehow a different task/process/group policy changed something.
Recreate the error and trace it with Process Monitor. Look for "access denied" entries. If you don't find any, try to figure out where the "normal" processing stops and what resource the program is trying to access next.
https://learn.microsoft.com/en-us/sysinternals/downloads/procmon
