Most likely the view has cross 5000 items limit!
Sharepoint Issue: We're sorry, sign-in isn't working right now. But we're on it! Please try again later
Dear,
I have issues opening the Sharepoint folder from my customer. Never encounter this before. Please help
It says:
Something went wrong
We're sorry, sign-in isn't working right now. But we're on it! Please try again later.
If this problem persists, contact your support team and include these technical details:
Correlation ID: 6ce9709f-4091-b000-5935-6fc4ebe80dbd
Date and Time: 8/17/2020 5:34:28 AM
URL: https://xxx-my.sharepoint.com/personal/shiong_kheng_chua_xxx_com/_layouts/15/guestaccess.aspx?email=Thomas.cheng@xxx-ict.com&e=5:OuZZ4M&at=9&share=EoRnjeVZJ6hCqYJNKhufzZwBhtONotvLkwzwUkGYCl8P_Q
Issue Type: Unknown issue.
3 answers
Sort by: Most helpful
-
-
ChelseaWu-MSFT 6,316 Reputation points
2020-08-18T02:19:30.91+00:00 Hi Thomas, please check as following for basic troubleshooting:
- Switch to another browser, use in-private mode or clear the browser cache and try visiting the link again to see the result.
- Switch to another machine/device, or switch to another network.
Reference on self-troubleshooting on this issue: We’re sorry, sign-in isn’t working right now (Fix SharePoint error).
If the issue persists, contact the link owner to troubleshoot this issue for you since this is a shared link from customer side.
- Ask for another sharing link and see if it works.
- Check if your account has been accidentally deleted from their organization catalog.
Here is an article the support team can refer to: SharePoint Online Troubleshooting: We're sorry, sign-in isn't working right now. But we're on it! Please try again later.
-
Alex Moss 1 Reputation point
2022-05-04T09:18:13.177+00:00 I had the same issue, could login fine via another browser or pc via edge. To resolve I restarted my pc logged in as a local admin and renamed the local app data folder here C:\Users\"Problematic%username%"\AppData\Local\Microsoft\Edge to Edge old log back in as the problematic account and it worked fine.