OneDrive not working with WVD remote apps.

Question

Hello, I'm having a problem accessing OneDrive files from remote apps, it's like the OneDrive service isn't running. I cannot open any offline files. If I save a new file, it does not sync up to OneDrive (looking in the web portal). If I create a new file via the OneDrive web portal, I do not see it in the remote app. Everything works perfectly when logged into a full WVD desktop. Is this a known issue? I could not find anything about it. Thanks, Mike

Answer 1

Hi,

OneDrive is currently not supported in the Q&A forums, the supported products are listed over here https://learn.microsoft.com/en-us/answers/products (more to be added later on).

You can ask the experts in the dedicated OneDrive forum over here:
https://answers.microsoft.com/en-us/msoffice/forum/msoffice_drive

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(If the reply was helpful please don't forget to accept as answer, thank you)

Best regards,
Leon

Answer 2

I think this will require a ticket with OneDrive support. They can bring in the necessary teams to help troubleshoot. To open a ticket with OneDrive for Business support, log into the Office 365 Admin Center, select the Support tab and file a ticket with your issue. If you'd like to call instead, use this link to learn how to do that: https://learn.microsoft.com/en-us/office365/admin/contact-support-for-business-products?view=o365-worldwide&tabs=phone