Hi DavidKim-4125,
Azure SQL Database is a fully managed platform as a service (PaaS) database engine that handles most of the database management functions such as upgrading, patching, backups, and monitoring without user involvement. you can read this MS document to get some useful information.
Because your issue is related to Azure SQL database, I suggest you open a thread in Azure SQL database forum, People there will help you more effectively.
Hope this could help you.
Best regards,
Cris
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