Old organizations

Question

I have two problems,
the first one, my old organization wont be deleted and wont remove from my account.
then the following issue is my old sendgrid account wont delete either

Answer 1

@KAI KANE VENNELL
You can delete your legacy Sendgrid account by following the steps below:

Problem
Unable to delete or move legacy SendGrid resources after being automatically migrated to SaaS.

Resolution
The legacy SendGrid account is still active (even if you are unable to login to the old account or have verified that it has been deleted). You will need to delete references to the old SendGrid account from the new SaaS SendGrid account:

1. Log onto the new SendGrid SaaS account (via sendgrid.com or the Azure portal by clicking on “Open SaaS Account on Publisher's site”)
2. On the SendGrid site, go to Settings > Account Details > Your Products and delete all references to the old account if the tab is enabled. If it is not enabled, you may need to look under Settings > Teammates and delete entries that reference the old account.
3. It will take some time (up to 10 days) for the SendGrid updates to propagate to Azure. After that has happened, you will be able to delete the legacy SendGrid resource/resource group.

Let me know if you have any questions. Thanks.

Answer 2

@KAI KANE VENNELL
Thank you for your post!

When it comes to your old organization not deleting/removing your old account:

• Is this causing an issue within Azure?
• Are you still able to log-in to this account?

For issues deleting your old SendGrid account, it's recommended to reach out to their experts with any technical queries related to SendGrid.

SendGrid Support:
https://support.sendgrid.com/

If you have any other questions, please let me know.
Thank you for your time and patience throughout this issue.