Certification renewal - Microsoft Azure solutions Architect Expert

Question

Hello Certification Team,

Am viswa chittoory ,Microsoft Certification ID - 12835252.
I received an email to renew my certification - Microsoft Azure Solutions Architect Expert. 9th Jan 2022 was the last day for the renewal. It was there on the certification site that am eligible for one retake on or before 9th Jan 2022.

I was soo unhappy when I saw a message on screen as "Opps, something went wrong" .All that hope and excitement was off after seeing a message on screen like " Opps, something went wrong" .My internet connection is up and no issues in my internet connectivity .Am completely clueless what had happened at the backend and more importantly what happened to those answers ?

There were no more free attempts available , to retake my renewal exam to extend "Microsoft Azure solutions Architect Expert" certification for another year.
Please see attached screen shot for reference.

I request your help to investigate at your end. Thank you.

Thx,
=Viswa=

Answer 1

Microsoft Certification Program is supported on their own forums. I'd try asking for help with certification renewal in dedicated forums here. (Participate\Ask A Question)
Microsoft Certification/Certifications/Renewal

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