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OneNote online won't sync any changes. OneNote Windows app, Android app and iOS app sync / work.

Steve MacPhail 1 Reputation point
2022-01-10T05:20:46.817+00:00

When I make changes to a OneNote in the Windows app, Android app or iOS app the syncing working perfectly everything. The changes even appear in OneNote online. However, if I try and makes changes in OneNote online I get a sync error.

OneNote Management
OneNote Management
OneNote: A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Emi Zhang-MSFT 22,551 Reputation points Microsoft Vendor
    2022-01-10T06:59:28.427+00:00

    Hi @Steve MacPhail ,
    Could you provide the detail error message about the sync error?
    Did you use OneNote on SharePoint?
    If yes, you’ll notice that they’re typically stored in Document Libraries. If the SharePoint Library you’re using has certain properties enabled, it could cause sync errors.
    Please be a bit more precise to explain your problem or you can upload a screenshot so that I can get more accurate solutions to this problem. I’m glad to help and follow up your reply.

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