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Access Suspended

Herin, Kristi 1 Reputation point
2020-08-17T21:00:46.43+00:00

I've been trying to do the lab for the "Get data in Power BI" module and every time I try it says "Lab Access Suspended". Then when I click "Appeal" it goes through the little animal in the ball test and then right back to the screen saying my Lab Access is suspended. How do I get my access unsuspended so I can do the lab?

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  1. kobulloc-MSFT 26,861 Reputation points Microsoft Employee Moderator
    2020-08-18T23:46:48.857+00:00

    Thank you for the link! Since this is a Microsoft Learn lab, there are two places to get help for this:

    Microsoft Learn support
    https://learn.microsoft.com/en-us/learn/support/troubleshooting
    This page has a bunch of troubleshooting solutions (although I didn't see "Lab access suspended" here) as well as the ability to get help by using the "Report feedback" option at the bottom. For your issue, I would select Product or functionality > Problems with the Sandbox > Feedback/Description/Screenshot.

    18611-image.png

    Training support forums
    https://trainingsupport.microsoft.com/en-us
    This isn't the place to get your lab unlocked, but it is a good place to see if anyone else is running into the same issue and what they did to resolve it. In your case (Lab Access Suspended), it sounds like the solution is to reach out directly.

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