Windows 11 after updating, forcibly opens a site I'm not interested in

Den Tarasov 21 Reputation points
2022-01-10T12:01:23.46+00:00

Hi everyone,
I updated to the new Windows 11 yesterday

Now every time I start my laptop, automatically open Google Chrome and launch this URL schuette-plissee-mit-bohren-nach-mas-suprafix-halterungen-mit-bohren-premium-kollektion-white-p112

At first, I tried to solve the problem with Google Chrome, but after uninstalling it and changing the default browser to Edge, the problem did not go anywhere. Any ideas on how to fix this? At this moment, Edge automatically opens and starts the damn site.

I can't find anything useful on the Internet, and at the moment I have only one idea to bring back Windows 10. How can I do this quickly without losing my settings and my data?

I don't use any antivirus. Do I need one and which one?

Please help me with this problem

I use a Dell Latitude E5570 laptop if it's important
Intel(R) Core(TM) i5-6440HQ CPU @ 2.60GHz 2.60 GHz
RAM16.0 GB

Windows for business | Windows Client for IT Pros | User experience | Other
Microsoft Edge | Microsoft Edge development
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Accepted answer
  1. Docs 15,761 Reputation points
    2022-01-10T15:55:26.383+00:00

    i5-6440HQ was not seen on the Windows 11 supported CPU list.

    https://learn.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-11-supported-intel-processors

    https://www.dell.com/support/home/en-us/product-support/product/latitude-e5570-laptop/drivers

    Which steps did you make for the unsupported upgrade?

    Please post images or share links for the Microsoft compatibility tester:
    https://aka.ms/GetPCHealthCheckApp

    The default number of days to roll back to Windows 10 is ten days.

    This can be modified up to 60 days.

    Open administrative command prompt and type or copy and paste:

    dism /online /get-osuninstallwindow

    dism /online /set-osuninstallwindow /value:60

    If you roll back then make a free backup image.

    With backup images you can roll back anytime.

    The default antivirus is excellent: Microsoft Defender

    If you want a second AV you can add Malwarebytes.

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    Please remember to vote and to mark the replies as answers if they help.

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4 additional answers

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  1. Sumit 1,246 Reputation points Volunteer Moderator
    2022-01-10T15:13:52.067+00:00

    Can you post a screenshot of Logon Tab of Autoruns?

    https://live.sysinternals.com/Autoruns64.exe


  2. Limitless Technology 39,926 Reputation points
    2022-01-10T19:17:43.447+00:00

    Hello @Den Tarasov

    It is very strange that your different browsers start automatically and open a commercial site.

    I would recommend the next:
    a. Press Windows Key + R to open Run then type:

    shell:startup  
    

    Press Enter. If there's Edge in the folder, kindly remove it.

    b. Press Start then search Settings
    Click Accounts then on the left side Click Sign in Options.
    Look for "Use my sign-in info to automatically finish setting up my device after an update or restart," Please turn it off.

    c. Press Start then search Settings > Apps > Startup > Please try to turn everything off. Check if Edge will no longer start automatically.

    Then if the issue persist, try resetting Edge:
    Open the “Settings” menu.
    Click on “Reset Settings”.
    Click on “Restore settings to their default values”.
    Click “Reset”.

    Finally if you suspect any kind of infection, try enabling real time scan from Windows Security:
    https://support.microsoft.com/en-us/windows/scan-an-item-with-windows-security-d1c8c01d-12ed-e768-cbb8-830ea8ccf8e6

    Hope this helps with your query,

    ----------

    --If the reply is helpful, please Upvote and Accept as answer--

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  3. Anonymous
    2022-01-11T08:55:02.213+00:00

    Hi @Den Tarasov

    It looks like your browser startup page is tempered. There might be malware or virus on your computer. You can use Windows Security to protect your computer.

    Besides, you can navigate to edge://settings/startHomeNTP to check the settings. You can provide a screenshot of that page so that we can check if these settings lead the issue.
    You can try to set Open the new tab page under When Edge starts to see if it can fix the issue.

    You can also check the Edge shortcut according to the steps below:

    1. Right-click the Edge shortcut.
    2. Click Properties.
    3. Check the Target value in Shortcut tab of Microsoft Edge Properties and make sure there's only the path of Edge exe in the Target value. The right value of Target should be like this: "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe"
      If there's a URL at the end of the path, Edge will open with the URL launching.

    If the answer is the right solution, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    Regards,
    Yu Zhou

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  4. Docs 15,761 Reputation points
    2022-01-11T15:22:47.61+00:00

    Please post results for Malwarebytes and Microsoft Defender offline.
    https://www.malwarebytes.com/

    Make sure that Microsoft Defender is running and perform a full scan:
    https://www.tenforums.com/tutorials/3569-turn-off-real-time-protection-microsoft-defender-antivirus.html

    This is an additional link for autoruns:
    https://learn.microsoft.com/en-us/sysinternals/downloads/

    Open administrative command prompt and type or copy and paste:
    vssadmin list shadows >"%userprofile%\Desktop\Restore Points.txt"

    Find the new text file on the desktop and post a share link into this thread.

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    Please remember to vote and to mark the replies as answers if they help.

    On the bottom of each post there is:

    Propose as answer = answered the question

    On the left side of each post: Vote = a helpful post
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