storage migration service, Error 2503 and 2509

Question

Couldn't inventory the computers.

Job: fs1

ID: d6f33ea0-a559-471c-951a-683b96dcba60

State: Failed

Error: 36934

Error Message: Inventory failed for all devices

Guidance: Check the detailed error and make sure the inventory requirements are met. The job couldn't inventory any of the specified source computers. This could be because the orchestrator computer couldn't reach it over the network, possibly due to a firewall rule or missing permissions.

Couldn't inventory a computer.

Job: fs1

Computer: fs1.xxxxxxx.xxx

State: Failed

Error: -2146233088

Error Message:

Guidance: Check the detailed error and make sure the inventory requirements are met. The inventory couldn't determine any aspects of the specified source computer. This could be because of missing permissions or privileges on the source or a blocked firewall port.

I have checked everything I think I am suppose to but still no luck, any advice or direction would be greatly appreciated.

Thanks

Rob

Answer 1

I am currently using credentials in the form of admin\xxxxx and still getting the error, any other suggestions?

Answer 2

Would it make any difference that this is a failover cluster? I use the same credentials on a standalone server and it inventories just fine.

Answer 3

Hi there,

I would suggest you collect the log and connect to the support to get this sorted. The Storage Migration Service contains event logs for the Orchestrator service and the Proxy Service. The orchestrator server always contains both event logs, and destination servers with the proxy service installed contain the proxy logs. These logs are located under:

Application and Services Logs \ Microsoft \ Windows \ StorageMigrationService
Application and Services Logs \ Microsoft \ Windows \ StorageMigrationService-Proxy

Storage Migration Service known issues
https://learn.microsoft.com/en-us/windows-server/storage/storage-migration-service/known-issues

Here is a thread as well which discusses the same issue and you can try out some troubleshooting steps from this and see if that helps you to sort the Issue.

https://learn.microsoft.com/en-us/answers/questions/380989/storage-migration-service-config-scan-fails.html

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