Sccm Management Point is not avaiable

Question

Hi, I have an management point which stop working for some reason.

I have looked at the mpcontrol log and its showing an issue with iis but iss is working fine.

Begin validation of Certificate [Thumbprint xxxxxxxxxxxxxxxxxxxxxxxx] issued to 'MP_Server' SMS_MP_CONTROL_MANAGER  1/12/2022 10:18:12 AM   7572 (0x1D94)
Certificate has "SSL Client Authentication" capability. SMS_MP_CONTROL_MANAGER  1/12/2022 10:18:12 AM   7572 (0x1D94)
Completed validation of Certificate [Thumbprint xxxxxxxxxxxxxxxxxxxxxxxx] issued to 'MP_Server' SMS_MP_CONTROL_MANAGER  1/12/2022 10:18:12 AM   7572 (0x1D94)
>>> Selected Certificate [Thumbprint xxxxxxxxxxxxxxxxxxxxxxxx] issued to 'MP_Server' for HTTPS Client Authentication  SMS_MP_CONTROL_MANAGER  1/12/2022 10:18:12 AM   7572 (0x1D94)

Call to HttpSendRequestSync failed for port 443 with status code 500, text: Internal Server Error   SMS_MP_CONTROL_MANAGER  1/12/2022 10:18:12 AM   7572 (0x1D94)
Sent summary record of SMS Management Point on ["Display=\\MP_Server\"]MSWNET:["SMS_SITE=PR3"]\\MP_Server\ to G:\MEM\MP\OUTBOXES\sitestat.box\h8sz3jw4.SUM, Availability 1, 104724476 KB total disk space , 101229012 KB free disk space, installation state 0. SMS_MP_CONTROL_MANAGER  1/12/2022 10:18:12 AM   7572 (0x1D94)
Http test request failed, status code is 500, 'Internal Server Error'.  SMS_MP_CONTROL_MANAGER  1/12/2022 10:18:12 AM   7572 (0x1D94)
Successfully performed Management Point availability check against local computer.  SMS_MP_CONTROL_MANAGER  1/12/2022 10:18:12 AM   7572 (0x1D94)
SSL is enabled. SMS_MP_CONTROL_MANAGER  1/12/2022 10:18:12 AM   7572 (0x1D94)
Using thread token for request  SMS_MP_CONTROL_MANAGER  1/12/2022 10:18:12 AM   7572 (0x1D94)
Call to HttpSendRequestSync failed for port 443 with status code 500, text: Internal Server Error   SMS_MP_CONTROL_MANAGER  1/12/2022 10:18:12 AM   7572 (0x1D94)
Http test request failed, status code is 500, 'Internal Server Error'.  SMS_MP_CONTROL_MANAGER  1/12/2022 10:18:12 AM   7572 (0x1D94)
Successfully performed User Service availability check against local computer for /CMUserService_WindowsAuth/applicationviewservice.asmx.   SMS_MP_CONTROL_MANAGER  1/12/2022 10:18:12 AM   7572 (0x1D94)

I have follow this article but still same issue

https://hiraniconfigmgr.com/postDetails/127/Mpcontorl.log-error-Call-to-HttpSendRequestSync-failed-for-port-80-with-status-code-500

Answer 1

Hi @lalajee ,

The error of status code is 500 is not the specific error.

We could try to reinstall the IIS to check if the problem is solved.
(Note: the IIS is not host the other web site.)

Here is the article about reinstalling the IIS:
https://community.carbonblack.com/t5/Knowledge-Base/App-Control-How-to-Reinstall-IIS/ta-p/62040
Note: Non-Microsoft link, just for the reference.

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