1,508 questions
What enrollment type are you using?
issue with enrollement using afw#setup
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 64%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Alexandre MELLET
6
Reputation points
Hello to all
I would like to use afw#setup during the configuration of my new phones (xcover pro) to integrate them directly into endpoint and to be able to apply applications to them according to their membership in such or such group created.
It turns out that when I put afw#setup, after a few screens and the QR code that I scan, I am asked to enter my username and the associated password (account that works on a PC), I get the image attached.
I want to use Corporate-owned, fully managed user devices but I can't anymore
!
thank you for your help
Microsoft Security Intune Enrollment
5 answers
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Jason Sandys 31,406 Reputation points Microsoft Employee Moderator2022-01-12T16:49:21.397+00:00 -
Lu Dai-MSFT 28,496 Reputation points2022-01-13T02:00:39.277+00:00 @Alexandre MELLET Thanks for posting in our Q&A.
To clarify this issue, we appreciate your help to collect some information:
- Is the android device Samsung Galaxy XCover Pro?
- Which is the version for the device? For corporate-owned work profile (COPE) devices, the afw#setup enrollment method is only supported on devices running Android 8-10. It's not available on Android 11.
- If possible, to avoid any misunderstanding, please translate the message in the image into English.
If there is any update, feel free to let us know.
If the answer is the right solution, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
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Alexandre MELLET 6 Reputation points
2022-01-13T07:45:35.367+00:00 thank you for your help
it is indeed the Galaxy Xcover Pro, which is natively in android 11. I had seen that you need 8 to 10 for this method, but I have another Galaxy Xcover 4 cell phone which is in version 9 with which this does not work either.
concerning the error message, it is not very helpful ... "an error has occurred
an unexpected error occurred. Your IT department should be able to help you."
except I'm from IT, and I can't help!
is there another way to register in intune android or iphone devices as corporate-owned, fully managed user devices?-
Lu Dai-MSFT 28,496 Reputation points
2022-01-14T01:44:36.04+00:00 @Alexandre MELLET So, you want to use the enrollment I marked in the following picture? If yes, this method is called "Android Enterprise fully managed" in our official article.
If yes, please refer to the steps under "Set up Android Enterprise fully managed device management" in the following link:
https://learn.microsoft.com/en-us/mem/intune/enrollment/android-fully-managed-enroll#set-up-android-enterprise-fully-managed-device-managementIn the step4, please try to enroll by using a QR code. When select "Corporate-owned, fully managed user devices" in intune portal, it will show the QR code.
https://learn.microsoft.com/en-us/mem/intune/enrollment/android-dedicated-devices-fully-managed-enroll#enroll-by-using-a-qr-codeIf there is anything update, feel free to let us know.
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Lu Dai-MSFT 28,496 Reputation points
2022-01-17T06:02:17.607+00:00 @Alexandre MELLET I am currently standing by for further update from you and would like to know how things are going. If you have any questions or concerns on the recent information I've provided you, please don't hesitate to let me know.
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Lu Dai-MSFT 28,496 Reputation points
2022-01-24T06:21:26.01+00:00 @Alexandre MELLET I am checking this thread, if you have a chance to review this thread, please check if my reply is helpful.
Thanks and have a nice day.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 38%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPF%3C/text%3E%3C/svg%3E)
Philipp Figel 1 Reputation point2022-08-30T09:22:48.53+00:00 Hey,
I ran into the same error now and am wondering if there was anything that came out of this?
@Lu Dai-MSFT : I followed that steps but this is the exact way that produces the error for me. I reset the device, tap the screen, get the QR Code Reader, Scan the QR Code, get the Login Window for my M365 Login, sign in to my account and then get the error above.
I cant figure out how to troubleshoot this.
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Philipp Figel 1 Reputation point
2022-08-30T10:13:13.413+00:00 Alright nvm i figured it out. I guess the error appears when you have no Profiles or Policies defined (or both). I had none, created a configuration profile and an compliance policy and now it works.
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Jason Sandys 31,406 Reputation points Microsoft Employee Moderator
2022-01-13T14:29:32.46+00:00 And what about my question above? What type of enrollment is this?
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Alexandre MELLET 6 Reputation points
2022-01-13T14:44:45.013+00:00 Microsoft Endpoint Manager
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Jason Sandys 31,406 Reputation points Microsoft Employee Moderator
2022-01-13T14:52:44.473+00:00 Not sure what that means, assuming you are answering my question above, that's not a possible answer. The enrollment types are fully documented at https://learn.microsoft.com/en-us/mem/intune/enrollment/android-enroll.
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Alexandre MELLET 6 Reputation points
2022-01-14T07:39:20.553+00:00 sorry was away...
it's Android Enterprise fully managed as it has been mentioned above, in yellow in the picture
i'm trying https://learn.microsoft.com/en-us/mem/intune/enrollment/android-fully-managed-enroll#set-up-android-enterprise-fully-managed-device-management
thx, i'll tell you
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