Disabling Hyper-V on Windows 11

Question

Hello,

I was wondering if anyone has any info on disabling Hyper-V on Windows 11. There is an application (Brother PE Design 11) that I am trying to run, but every time I attempt to run it I get a popup that says "This program can not run under Hyper-V!". I know that the program might not be able to run on Windows 11, so I have been trying to run it on compatibility mode, but I get the same message that it cannot run under Hyper-V. I have tried to follow multiple tutorials on disabling Hyper-V, but there's an issue that I've been running into wherein Hyper-V is detected under System Information, but does not show up like it's supposed to in Control Panel whenever I open it up. I have also attempted to locate Hyper-V through Command Prompt and PowerShell, but neither of those have worked, even when I run them as administrator. Any and all input is welcome - thank you in advance!

Answer 1

Hi there,

To determine whether the Hyper-V hypervisor is running, follow these steps:

-In the search box, type msinfo32.exe.
-Select System Information.
-In the detail window, locate the following entry:

A hypervisor has been detected. Features required for Hyper-V will not be displayed.

To disable Hyper-V by using Windows PowerShell, follow these steps:

-Open an elevated PowerShell window.
-Run the following command:

Disable-WindowsOptionalFeature -Online -FeatureName Microsoft-Hyper-V-Hypervisor

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Answer 2

This is because Windows 11 is using credential guard to virtualize the credentials store, with the use of Hyper-V. The Brother software may be detecting this and concludes the host is running Hyper-V. Try disabling credential guard (keep in mind your security posture will be lowered).

https://learn.microsoft.com/en-us/windows/security/identity-protection/credential-guard/credential-guard-manage