Azure AD SSO not working after browser updates

Roshan Maddumage 21

Azure AD SSO login redirects to the login page continuously and cannot continue the login.
However, after clearing browser data (Google Chrome - Version 97.0.4692.71 (Official Build) (64-bit)) and enabling SSO in browser settings (Firefox - 96.0 (64-bit)) it worked sometimes.

What is the exact reason behind this issue?. Do we need to do any changes in Azure AD Login configurations?

Shashi Shailaj 7,581 Reputation points Microsoft Employee

2022-01-13T13:19:05.957+00:00

@Roshan Maddumage ,
Is this happening in a Hybrid Azure AD configuration ? Do you have on-premise Active Directory synced to Azure AD ? What version of Windows are you using ? Are your windows devices AzureAD joined to Azure Active directory ? There are no known SSO issues going on and this may be specific to your environment . s the app you are trying to logon registered in Azure AD or is it an onpremise app federated with ADFS/AzureAD ?

If you can provide screenshot of the error you are getting while logging on to your application and we will continue to help you further.
Roshan Maddumage 21 Reputation points

2022-01-13T18:37:21.583+00:00

@Shashi Shailaj
Is this happening in a Hybrid Azure AD configuration? -> No
Do you have an on-premise Active Directory synced to Azure AD ? - No
What version of Windows are you using? - Version 20H2 (OS Build 19042.1415)
Are your windows devices AzureAD joined to Azure Active directory? - No
Roshan Maddumage 21 Reputation points

2022-01-22T06:42:52.95+00:00

@Shashi Shailaj