Intune Portal failed to load

sumit bhatkar 1 Reputation point
2022-01-13T08:46:33.217+00:00

When i sign-in to the intune portal and try to access Devices or other management options i get error message as mircosoft_intune_devicesettings failed to load & microsoft_AAD_IAM extension failed to load.

Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
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  1. Lu Dai-MSFT 28,421 Reputation points
    2022-01-14T01:16:52.12+00:00

    @sumit bhatkar Thanks for posting in our Q&A.

    For this issue, please collect some information:

    1. Please try to use the Global Administrator account to sign-in the intune portal. Check if it is successful to load.
    2. If the above step is successful. Please check if the affected account has intune license.

    If there is anything update, feel free to let us know.


    If the answer is the right solution, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
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