Deleted users still showing in Teams client address cache?

IBN 4,356 Reputation points
2022-01-14T16:00:18.277+00:00

Hello,

I have a problem which need your assistance.

We have several users we have deleted, but that are still showing when doing address autocomplete on the desktop clients.

The users have left the company, we have deleted those users from the Active directory. But they are still showing on the Teams chat address cache.

Is there a way we can prevent this users from showing in the teams clients address cache

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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Accepted answer
  1. Vasil Michev 98,196 Reputation points MVP
    2022-01-15T07:15:52.7+00:00

    You can clear the client cache manually, but in many cases things are also cached server-side, so you have no option but to wait. Last time someone made a change on my profile, it took two weeks for Teams to reflect it, whereas all other clients/admin portals showed the correct data almost immediately.
    Using the web client/private session is one quick way to confirm whether the data has been updated server side.


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