windows server2019 bsod

Question

just have 256kb dump

30: kd> !analyze -v

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• Bugcheck Analysis *
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WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
nt!_WHEA_ERROR_RECORD structure that describes the error condition. Try !errrec Address of the nt!_WHEA_ERROR_RECORD structure to get more details.
Arguments:
Arg1: 0000000000000007, BOOT Error
Arg2: ffffe40d30514028, Address of the nt!_WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:

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KEY_VALUES_STRING: 1

Key  : Analysis.CPU.mSec
Value: 1843

Key  : Analysis.DebugAnalysisManager
Value: Create

Key  : Analysis.Elapsed.mSec
Value: 1844

Key  : Analysis.Init.CPU.mSec
Value: 936

Key  : Analysis.Init.Elapsed.mSec
Value: 9722

Key  : Analysis.Memory.CommitPeak.Mb
Value: 68

FILE_IN_CAB: 011522-10093-01.dmp

BUGCHECK_CODE: 124

BUGCHECK_P1: 7

BUGCHECK_P2: ffffe40d30514028

BUGCHECK_P3: 0

BUGCHECK_P4: 0

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: System

STACK_TEXT:
ffffc588926f45a0 fffff80263b96069 : ffffe40d2e98e3c0 ffffe40d30514000 fffff80263a1c580 0000000000000000 : nt!WheapCreateLiveTriageDump+0x7b
ffffc588926f4ad0 fffff80263935628 : ffffe40d30514000 fffff80263723b01 0000000000000000 0000000000000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x2d
ffffc588926f4b00 fffff8026393633b : fffff80263a1c520 fffff80263a1c580 fffff80263a205e0 ffffe40d23afb720 : nt!WheapProcessWorkQueueItem+0x48
ffffc588926f4b40 fffff802636b20ba : ffffe40d23bb0920 ffffe40d2e98e3c0 ffffe40d23bb0900 0000000000000000 : nt!WheapWorkQueueWorkerRoutine+0x2b
ffffc588926f4b70 fffff80263746d65 : ffffe40d2e98e3c0 ffffe40d23b84040 ffffe40d2e98e3c0 0000000000000000 : nt!ExpWorkerThread+0x16a
ffffc588926f4c10 fffff802637d957c : ffff9e0182ddb180 ffffe40d2e98e3c0 fffff80263746d10 0000000000000000 : nt!PspSystemThreadStartup+0x55
ffffc588926f4c60 0000000000000000 : ffffc588926f5000 ffffc588926ef000 0000000000000000 0000000000000000 : nt!KiStartSystemThread+0x1c

MODULE_NAME: AuthenticAMD

IMAGE_NAME: AuthenticAMD.sys

STACK_COMMAND: .cxr; .ecxr ; kb

FAILURE_BUCKET_ID: 0x124_7_AuthenticAMD_PROCESSOR__UNKNOWN_IMAGE_AuthenticAMD.sys

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {9a3989b5-afe5-d9f8-5fed-f06a563b7314}

Followup: MachineOwner

Answer 1

Please run the DM log collector and post a share link into this thread using one drive, drop box, or google drive.

Also see if the V2 log collector can run as it will collect more files for troubleshooting.

https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html

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