windows 11 installation

Question

Hi
I was going to start using my computer that suddenly I saw sth . it was a suggestion to update my pc to windows 11 . i clicket on GET IT item and it told me it is going to download and you can use your computer while this process is completing and we will tell you when to restart your computer ......
so i did the same thing but it is about 3 days I didnt get anything for restarting my pc ... i did that a several time too .
i actually cheched my last updates but there was no windows 11 update .
what do I have to do ?

Answer 1

Hello @Razieh Karimi

This might be due to the corrupted Windows update components.

1. Reset windows update components

Right-click on the start button and select Powershell (admin) or Command Prompt (admin)
Copy each commands and hit enter after you paste each of them
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
Ren C:\Windows\System32\catroot2 Catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver

2. Restart the computer and try updating the PC to Windows 11.

You can also manually download the update and install it from the below link
https://www.microsoft.com/software-download/windows11

Hope this resolves your Query!!

--If the reply is helpful, please Upvote and Accept it as an answer--

Answer 2

Please perform the following steps:

1) Open administrative command prompt and type or copy and paste:

sfc /scannow

dism /online /cleanup-image /restorehealth

chkdsk /scan

Post images or share links of the commands with results into this thread.

2) Run setupdiag > post a share link into this thread
https://learn.microsoft.com/en-us/windows/deployment/upgrade/setupdiag

3) Download to the desktop:
https://www.microsoft.com/software-download/windows11

4) Run the Windows 11 compatibility check and post images or share links into this thread using one drive, drop box, or google drive
https://aka.ms/GetPCHealthCheckApp

5) List any of these installed non-Microsoft software:
a) antivirus
b) firewall
c) drive encryption

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