Software update point - critical

Question

Dears,
Please i need your help install the latest windows 10 updates,
i have installed all SUP requirement, install SUP, already downloaded the latest updates, have created the software update group and deploy to specific collection,
the problem is that no updates were received by the collection members. and no error were received. is there any missing steps ?

how can i solve this problem, please waiting your gentle reply :)

Answer 1

Dears.
Good Day
thanks so much, i have solved my issue, i have checked if there is a group policy against updates installation by SCCM,
and have removed, now everything is going find.

Answer 2

Hi @Mohamed Salah Saleh ,

On the side of server, we could check if these updates are required by these clients, refer to this screenshot:

On the side of client, we could check these logs to troubleshoot the issue:

Step 1: We could check Policyagent.log. When policy is received, the following entry is logged in PolicyAgent.log:
We could check if Deployment Unique Id on the console is consistent with policy id displayed in PolicyAgent.log.

Step 2: Software update would be checked if it is required by client , kindly check UpdatesStore.log. UpdateStore.log would record updates as missing if they are required. If it is not required or has been installed by client, there is no record in this log.

Step 3: If the update is required, the content could be detected before downloading. We could refer to UpdatesDeploymentAgent.log.

Step 4: The content could be downloaded. we could refer to UpdatesHandler.log, CAS.log, and ContentTransferManager.log. Here is a screenshot about ContentTransferManager.log.

Step 5: After the download is completed, detection could be followed before installation. We could refer to UpdatesHandler.log,ScanAgent.log, UpdateStore.log, WindowsUpdate.log and WUAHandler.log.

Step 6: Software update could be installed. We could refer to Windowsupdate.log and UpdatesDeployment.log.

Step 7: After the updates are installed, Updates Deployment Agent checks whether any updates require a reboot, and then it notifies the user if client settings are configured to allow such notification. We could refer to UpdatesDeployment.log and UpdateStore.log.

Here is an article about some detailed log screenshots.
Using log files to track the software update deployment process

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