Hi,
This problem seems to relate to the firmware. At this stage (before downloading the initial boot file via TFTP), the PXE client and PXE server are negotiating to locate the boot file and failed. Mostly, the behavior is controlled by the UEFI firmware and has nothing to do with the boot image and the drivers added into it.
For such issue, suggest to contact the computer support to see if they have some additional comments.
About similar situation, refer to this article:
https://forum.bigfix.com/t/unable-to-uefi-pxe-boot-hp-laptops/19141
Note: Non-Microsoft link, just for the reference.
If the answer is the right solution, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread。