windows server 2016 windows update error 0x800705b4

Question

windows server 2016 windows update error 0x800705b4

Zhihong Xu 21

I have a server 2016 ,windows update error 0x800705b4 by wsus.

3 answers

Your answer

Answer 1

Rita Hu -MSFT 9,661

@Zhihong Xu
Thanks for your posting on Q&A.

I researched on the Internet and I found a useful case for your reference:
https://thegeneralistit.com/blog/2017/10/28/fixing-windows-server-2016-update-error-0x800705b4/

Please follow the link to enable the Receive updates for other Microsoft products when you update Windows option and update your Windows defender signatures. Then we could confirm whether the issue will be resolved.

Regards,
Rita

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Zhihong Xu 21 Reputation points

2022-01-18T00:16:55.743+00:00

I can't access this link.

https://thegeneralistit.com/blog/2017/10/28/fixing-windows-server-2016-update-error-0x800705b4/
Rita Hu -MSFT 9,661 Reputation points

2022-01-18T01:31:41.66+00:00
It is possible that your network environment has some limitations that prevent you from accessing this link. I will excerpt the content below for your reference:

Open the Update & Security settings in Window Server 2016, then click the “Advanced options” link.

At the advanced options window, enable (tick on) the option to Receive updates for other Microsoft products when you update Windows.

Then return to the main updates page, and retry the update process.

Check for updates manually and download and install the Definition Updates for Widnows Defender - KB2267602 updates are available on the server.
Rita Hu -MSFT 9,661 Reputation points

2022-01-19T02:02:11.43+00:00

@Zhihong Xu
Is there any updates of the case? Whether the solution is helpful or not?

Please let me know if there are any updates. Looking forward to your feedback>

Have a great day.

Regards,
Rita

Answer 2

Zhihong Xu 21

the solution is not ok.

Rita Hu -MSFT 9,661 Reputation points

2022-01-19T02:26:14.017+00:00
@Zhihong Xu
Thanks for your feedback.

Please help to confirm whether the Windows Server 2016 could connect to the Internet or not. If the server could connect to the Internet, please try to click the Check online for updates from Microsoft Update option and scan updates from Microsoft and install the Missing updates. It seems that the server missed some important updates.

In addition, please try to share the WindowsUpdate.log and CBS.log for reference.
Open the PowerShell as an administrator and run the get-windowsupdate.log command to get the log file. Note that the log file will be placed into the Desktop.

Please follow the below screenshot to get the CBS.log

In addition, have you got the latest Definition Update for Windows Defender Antivirus - KB2267602 update after scanning for updates?
Open CMD as an administrator and run the below commands to scan for Security intelligence updates automatically:

cd %ProgramFiles%\Windows Defender MpCmdRun.exe -removedefinitions -dynamicsignatures MpCmdRun.exe -SignatureUpdate

We could download the Security intelligence updates in this link.

Thanks for your cooperation.

Regards,

Answer 3

Windows Server 2016 could not connect to the Internet.

windowsupdate.log:

601/01/01 08:00:00.0000000 1020 3068 Unknown( 34): GUID=7b9bf239-47b9-3688-3a9e-14f09f262608 (No Format Information found).
1601/01/01 08:00:00.0000000 1020 3068 Unknown( 39): GUID=50a5ef43-b2b6-3c52-145b-a386d8769665 (No Format Information found).
1601/01/01 08:00:00.0000000 1020 3068 Unknown( 38): GUID=50a5ef43-b2b6-3c52-145b-a386d8769665 (No Format Information found).
1601/01/01 08:00:00.0000000 1020 624 Unknown( 24): GUID=50a5ef43-b2b6-3c52-145b-a386d8769665 (No Format Information found).
1601/01/01 08:00:00.0000000 1020 2828 Unknown( 275): GUID=cf7934f2-f666-35eb-6051-35f331c73767 (No Format Information found).
1601/01/01 08:00:00.0000000 1020 2828 Unknown( 17): GUID=4c15aa63-04b3-3170-575f-3abdfb613590 (No Format Information found).
1601/01/01 08:00:00.0000000 1020 2828 Unknown( 18): GUID=6e582ce3-e96e-3f30-dd32-586c64e5ddfc (No Format Information found).
1601/01/01 08:00:00.0000000 1020 2828 Unknown( 21): GUID=6e582ce3-e96e-3f30-dd32-586c64e5ddfc (No Format Information found).
1601/01/01 08:00:00.0000000 1020 2828 Unknown( 283): GUID=cf7934f2-f666-35eb-6051-35f331c73767 (No Format Information found).
1601/01/01 08:00:00.0000000 1020 4144 Unknown( 59): GUID=cf7934f2-f666-35eb-6051-35f331c73767 (No Format Information found).
1601/01/01 08:00:00.0000000 1020 4144 Unknown( 83): GUID=e26dfe10-35bf-3106-db9d-9a51a6a0981f (No Format Information found).
1601/01/01 08:00:00.0000000 1020 4144 Unknown( 126): GUID=cf7934f2-f666-35eb-6051-35f331c73767 (No Format Information found).
1601/01/01 08:00:00.0000000 1020 424 Unknown( 275): GUID=cf7934f2-f666-35eb-6051-35f331c73767 (No Format Information found).
1601/01/01 08:00:00.0000000 1020 424 Unknown( 17): GUID=4c15aa63-04b3-3170-575f-3abdfb613590 (No Format Information found).
1601/01/01 08:00:00.0000000 1020 3740 Unknown( 18): GUID=cba37bd3-9a86-3c72-ec07-f2535dabed36 (No Format Information found).
1601/01/01 08:00:00.0000000 1020 3740 Unknown( 11): GUID=ce331769-0999-3076-1158-3c91cf80ea33 (No Format Information found).
1601/01/01 08:00:00.0000000 1020 424 Unknown( 18): GUID=6e582ce3-e96e-3f30-dd32-586c64e5ddfc (No Format Information found).
1601/01/01 08:00:00.0000000 1020 424 Unknown( 21): GUID=6e582ce3-e96e-3f30-dd32-586c64e5ddfc (No Format Information found).
1601/01/01 08:00:00.0000000 1020 424 Unknown( 283): GUID=cf7934f2-f666-35eb-6051-35f331c73767 (No Format Information found).
1601/01/01 08:00:00.0000000 1020 3480 Unknown( 83): GUID=e26dfe10-35bf-3106-db9d-9a51a6a0981f (No Format Information found).
1601/01/01 08:00:00.0000000 1020 4144 Unknown( 126): GUID=cf7934f2-f666-35eb-6051-35f331c73767 (No Format Information found).
1601/01/01 08:00:00.0000000 1020 4144 Unknown( 119): GUID=cf7934f2-f666-35eb-6051-35f331c73767 (No Format Information found).
1601/01/01 08:00:00.0000000 1020 3480 Unknown( 66): GUID=cf7934f2-f666-35eb-6051-35f331c73767 (No Format Information found).
1601/01/01 08:00:00.0000000 1020 3480 Unknown( 67): GUID=cf7934f2-f666-35eb-6051-35f331c73767 (No Format Information found).
1601/01/01 08:00:00.0000000 1020 3480 Unknown( 56): GUID=e26dfe10-35bf-3106-db9d-9a51a6a0981f (No Format Information found).
1601/01/01 08:00:00.0000000 1020 3480 Unknown( 83): GUID=e26dfe10-35bf-3106-db9d-9a51a6a0981f (No Format Information found).
1601/01/01 08:00:00.0000000 1020 3480 Unknown( 31): GUID=e26dfe10-35bf-3106-db9d-9a51a6a0981f (No Format Information found).
1601/01/01 08:00:00.0000000 1020 3480 Unknown( 57): GUID=e26dfe10-35bf-3106-db9d-9a51a6a0981f (No Format Information found).
1601/01/01 08:00:00.0000000 1020 3480 Unknown( 58): GUID=e26dfe10-35bf-3106-db9d-9a51a6a0981f (No Format Information found).
1601/01/01 08:00:00.0000000 1020 3480 Unknown( 84): GUID=e26dfe10-35bf-3106-db9d-9a51a6a0981f (No Format Information found).
1601/01/01 08:00:00.0000000 1020 3480 Unknown( 61): GUID=e26dfe10-35bf-3106-db9d-9a51a6a0981f (No Format Information found).
1601/01/01 08:00:00.0000000 1020 3480 Unknown( 83): GUID=e26dfe10-35bf-3106-db9d-9a51a6a0981f (No Format Information found).
1601/01/01 08:00:00.0000000 1020 3480 Unknown( 66): GUID=cf7934f2-f666-35eb-6051-35f331c73767 (No Format Information found).
1601/01/01 08:00:00.0000000 1020 3740 Unknown( 18): GUID=cba37bd3-9a86-3c72-ec07-f2535dabed36 (No Format Information found).
1601/01/01 08:00:00.0000000 1020 3740 Unknown( 30): GUID=ce331769-0999-3076-1158-3c91cf80ea33 (No Format Information found).
1601/01/01 08:00:00.0000000 1020 3480 Unknown( 67): GUID=cf7934f2-f666-35eb-6051-35f331c73767 (No Format Information found).

CBS.log:

2022-01-18 10:00:21, Info CBS Appl: detect Parent, Package: Package_for_RollupFix~31bf3856ad364e35~amd64~~14393.447.1.5, Parent: Microsoft-Windows-EnterpriseSNEvalEdition~31bf3856ad364e35~amd64~~10.0.14393.0, Disposition = Detect, VersionComp: EQ, BuildComp: EQ, RevisionComp: EQ, Exist: present
2022-01-18 10:00:21, Info CBS Appl: detectParent (exact match): Parent: Microsoft-Windows-EnterpriseSNEvalEdition~31bf3856ad364e35~amd64~~10.0.14393.0, parent state: Absent
2022-01-18 10:00:21, Info CBS Appl: detect Parent, Package: Package_for_RollupFix~31bf3856ad364e35~amd64~~14393.447.1.5, Parent: Microsoft-Windows-PPIProEdition~31bf3856ad364e35~amd64~~10.0.14393.0, Disposition = Detect, VersionComp: EQ, BuildComp: EQ, RevisionComp: EQ, Exist: present
2022-01-18 10:00:21, Info CBS Appl: detectParent (exact match): Parent: Microsoft-Windows-PPIProEdition~31bf3856ad364e35~amd64~~10.0.14393.0, parent state: Absent
2022-01-18 10:00:21, Info CBS Appl: detect Parent, Package: Package_for_RollupFix~31bf3856ad364e35~amd64~~14393.447.1.5, Parent: Microsoft-Windows-ProfessionalEdition~31bf3856ad364e35~amd64~~10.0.14393.0, Disposition = Detect, VersionComp: EQ, BuildComp: EQ, RevisionComp: EQ, Exist: present
2022-01-18 10:00:21, Info CBS Appl: detectParent (exact match): Parent: Microsoft-Windows-ProfessionalEdition~31bf3856ad364e35~amd64~~10.0.14393.0, parent state: Absent
2022-01-18 10:00:21, Info CBS Appl: detect Parent, Package: Package_for_RollupFix~31bf3856ad364e35~amd64~~14393.447.1.5, Parent: Microsoft-Windows-ProfessionalNEdition~31bf3856ad364e35~amd64~~10.0.14393.0, Disposition = Detect, VersionComp: EQ, BuildComp: EQ, RevisionComp: EQ, Exist: present
2022-01-18 10:00:21, Info CBS Appl: detectParent (exact match): Parent: Microsoft-Windows-ProfessionalNEdition~31bf3856ad364e35~amd64~~10.0.14393.0, parent state: Absent
2022-01-18 10:00:21, Info CBS Appl: detect Parent, Package: Package_for_RollupFix~31bf3856ad364e35~amd64~~14393.447.1.5, Parent: Microsoft-Windows-ServerDatacenterCorEdition~31bf3856ad364e35~amd64~~10.0.14393.0, Disposition = Detect, VersionComp: EQ, BuildComp: EQ, RevisionComp: EQ, Exist: present
2022-01-18 10:00:21, Info CBS Appl: detectParent (exact match): Parent: Microsoft-Windows-ServerDatacenterCorEdition~31bf3856ad364e35~amd64~~10.0.14393.0, parent state: Absent
2022-01-18 10:00:21, Info CBS Appl: detect Parent, Package: Package_for_RollupFix~31bf3856ad364e35~amd64~~14393.447.1.5, Parent: Microsoft-Windows-ServerDatacenterEdition~31bf3856ad364e35~amd64~~10.0.14393.0, Disposition = Detect, VersionComp: EQ, BuildComp: EQ, RevisionComp: EQ, Exist: present
2022-01-18 10:00:21, Info CBS Appl: detectParent (exact match): Parent: Microsoft-Windows-ServerDatacenterEdition~31bf3856ad364e35~amd64~~10.0.14393.0, parent state: Staged
2022-01-18 10:00:21, Info CBS Appl: detect Parent, Package: Package_for_RollupFix~31bf3856ad364e35~amd64~~14393.447.1.5, Parent: Microsoft-Windows-ServerDatacenterEvalCorEdition~31bf3856ad364e35~amd64~~10.0.14393.0, Disposition = Detect, VersionComp: EQ, BuildComp: EQ, RevisionComp: EQ, Exist: present
2022-01-18 10:00:21, Info CBS Appl: detectParent (exact match): Parent: Microsoft-Windows-ServerDatacenterEvalCorEdition~31bf3856ad364e35~amd64~~10.0.14393.0, parent state: Absent
2022-01-18 10:00:21, Info CBS Appl: detect Parent, Package: Package_for_RollupFix~31bf3856ad364e35~amd64~~14393.447.1.5, Parent: Microsoft-Windows-ServerDatacenterEvalEdition~31bf3856ad364e35~amd64~~10.0.14393.0, Disposition = Detect, VersionComp: EQ, BuildComp: EQ, RevisionComp: EQ, Exist: present
2022-01-18 10:00:21, Info CBS Appl: detectParent (exact match): Parent: Microsoft-Windows-ServerDatacenterEvalEdition~31bf3856ad364e35~amd64~~10.0.14393.0, parent state: Absent
2022-01-18 10:00:21, Info CBS Appl: detect Parent, Package: Package_for_RollupFix~31bf3856ad364e35~amd64~~14393.447.1.5, Parent: Microsoft-Windows-ServerDatacenterNanoEdition~31bf3856ad364e35~amd64~~10.0.14393.0, Disposition = Detect, VersionComp: EQ, BuildComp: EQ, RevisionComp: EQ, Exist: present
2022-01-18 10:00:21, Info CBS Appl: detectParent (exact match): Parent: Microsoft-Windows-ServerDatacenterNanoEdition~31bf3856ad364e35~amd64~~10.0.14393.0, parent state: Absent
2022-01-18 10:00:21, Info CBS Appl: detect Parent, Package: Package_for_RollupFix~31bf3856ad364e35~amd64~~14393.447.1.5, Parent: Microsoft-Windows-ServerHyperCoreEdition~31bf3856ad364e35~amd64~~10.0.14393.0, Disposition = Detect, VersionComp: EQ, BuildComp: EQ, RevisionComp: EQ, Exist: present
2022-01-18 10:00:21, Info CBS Appl: detectParent (exact match): Parent: Microsoft-Windows-ServerHyperCoreEdition~31bf3856ad364e35~amd64~~10.0.14393.0, parent state: Absent
2022-01-18 10:00:21, Info CBS Appl: detect Parent, Package: Package_for_RollupFix~31bf3856ad364e35~amd64~~14393.447.1.5, Parent: Microsoft-Windows-ServerSolutionEdition~31bf3856ad364e35~amd64~~10.0.14393.0, Disposition = Detect, VersionComp: EQ, BuildComp: EQ, RevisionComp: EQ, Exist: present
2022-01-18 10:00:21, Info CBS Appl: detectParent (exact match): Parent: Microsoft-Windows-ServerSolutionEdition~31bf3856ad364e35~amd64~~10.0.14393.0, parent state: Absent
2022-01-18 10:00:21, Info CBS Appl: detect Parent, Package: Package_for_RollupFix~31bf3856ad364e35~amd64~~14393.447.1.5, Parent: Microsoft-Windows-ServerStandardCorEdition~31bf3856ad364e35~amd64~~10.0.14393.0, Disposition = Detect, VersionComp: EQ, BuildComp: EQ, RevisionComp: EQ, Exist: present
2022-01-18 10:00:21, Info CBS Appl: detectParent (exact match): Parent: Microsoft-Windows-ServerStandardCorEdition~31bf3856ad364e35~amd64~~10.0.14393.0, parent state: Absent
2022-01-18 10:00:21, Info CBS Appl: detect Parent, Package: Package_for_RollupFix~31bf3856ad364e35~amd64~~14393.447.1.5, Parent: Microsoft-Windows-ServerStandardEdition~31bf3856ad364e35~amd64~~10.0.14393.0, Disposition = Detect, VersionComp: EQ, BuildComp: EQ, RevisionComp: EQ, Exist: present
2022-01-18 10:00:21, Info CBS Appl: detectParent (exact match): Parent: Microsoft-Windows-ServerStandardEdition~31bf3856ad364e35~amd64~~10.0.14393.0, parent state: Installed
2022-01-18 10:00:21, Info CBS Appl: Higher version found for package: Package_for_RollupFix~31bf3856ad364e35~amd64~~14393.447.1.5, superseded. (Version on system:Package_for_RollupFix~31bf3856ad364e35~amd64~~14393.3326.1.5)
2022-01-18 10:00:21, Info CBS Appl: Evaluating package applicability for package Package_for_RollupFix~31bf3856ad364e35~amd64~~14393.447.1.5, applicable state: Superseded
2022-01-18 10:00:29, Info CBS Skipping package [Microsoft-Windows-LanguageFeatures-Basic-zh-cn-Package~31bf3856ad364e35~amd64~~10.0.14393.0] since it has a release-type [OnDemand Pack] that makes it not superseded
2022-01-18 10:00:29, Info CBS Skipping package [Microsoft-Windows-LanguageFeatures-Basic-zh-hk-Package~31bf3856ad364e35~amd64~~10.0.14393.0] since it has a release-type [OnDemand Pack] that makes it not superseded
2022-01-18 10:00:29, Info CBS Skipping package [Microsoft-Windows-LanguageFeatures-Basic-zh-tw-Package~31bf3856ad364e35~amd64~~10.0.14393.0] since it has a release-type [OnDemand Pack] that makes it not superseded
2022-01-18 10:00:29, Info CBS Skipping package [Microsoft-Windows-LanguageFeatures-Fonts-Hant-Package~31bf3856ad364e35~amd64~~10.0.14393.0] since it has a release-type [OnDemand Pack] that makes it not superseded
2022-01-18 10:00:29, Info CBS Skipping package [Microsoft-Windows-LanguageFeatures-Handwriting-zh-tw-Package~31bf3856ad364e35~amd64~~10.0.14393.0] since it has a release-type [OnDemand Pack] that makes it not superseded
2022-01-18 10:00:29, Info CBS Skipping package [Microsoft-Windows-LanguageFeatures-OCR-zh-tw-Package~31bf3856ad364e35~amd64~~10.0.14393.0] since it has a release-type [OnDemand Pack] that makes it not superseded
2022-01-18 10:00:29, Info CBS Skipping package [Microsoft-Windows-LanguageFeatures-Speech-zh-tw-Package~31bf3856ad364e35~amd64~~10.0.14393.0] since it has a release-type [OnDemand Pack] that makes it not superseded
2022-01-18 10:00:29, Info CBS Skipping package [Microsoft-Windows-LanguageFeatures-TextToSpeech-zh-tw-Package~31bf3856ad364e35~amd64~~10.0.14393.0] since it has a release-type [OnDemand Pack] that makes it not superseded
2022-01-18 10:00:29, Info CBS Skipping package [Microsoft-Windows-NetFx3-OnDemand-Package~31bf3856ad364e35~amd64~~10.0.10586.0] since it has a release-type [OnDemand Pack] that makes it not superseded
2022-01-18 10:00:29, Info CBS Skipping package [Microsoft-Windows-Security-SPP-Component-SKU-ServerStandard-GVLK-Package~31bf3856ad364e35~amd64~~10.0.14393.0] since it is permanent
2022-01-18 10:00:36, Info CBS Skipping package [Microsoft-Windows-Server-LanguagePack-Package~31bf3856ad364e35~amd64~zh-TW~10.0.14393.0] since it has a release-type [Language Pack] that makes it not superseded
2022-01-18 10:00:42, Info CBS Skipping package [Microsoft-Windows-ServerDatacenterEdition~31bf3856ad364e35~amd64~~10.0.14393.0] since it has a release-type [Product] that makes it not superseded
2022-01-18 10:00:43, Info CBS Skipping package [Microsoft-Windows-ServerStandardEdition~31bf3856ad364e35~amd64~~10.0.14393.0] since it has a release-type [Product] that makes it not superseded
2022-01-18 10:00:44, Info CBS Skipping package [Package_for_KB3199986~31bf3856ad364e35~amd64~~10.0.1.0] since it is permanent
2022-01-18 10:00:44, Info CBS Skipping package [Package_for_KB3202790~31bf3856ad364e35~amd64~~10.0.1.0] since it is permanent
2022-01-18 10:00:44, Info CBS Skipping package [Package_for_KB4520724~31bf3856ad364e35~amd64~~14393.3320.1.1] since it is permanent
2022-01-18 10:01:12, Info CBS Read out cached package applicability for package: Package_for_RollupFix~31bf3856ad364e35~amd64~~14393.3326.1.5, ApplicableState: 112, CurrentState:101
2022-01-18 10:01:23, Info CBS Skipping package [Package_for_RollupFix~31bf3856ad364e35~amd64~~14393.447.1.5] since it is permanent
2022-01-18 10:03:29, Info CBS Trusted Installer is shutting down because: SHUTDOWN_REASON_AUTOSTOP
2022-01-18 10:03:29, Info CBS TiWorker signaled for shutdown, going to exit.
2022-01-18 10:03:29, Info CBS CbsCoreFinalize: ExecutionEngineFinalize
2022-01-18 10:03:29, Info CBS Ending the TiWorker main loop.
2022-01-18 10:03:29, Info CBS Starting TiWorker finalization.
2022-01-18 10:03:29, Info CBS CbsCoreFinalize: ManifestCacheFinalize
2022-01-18 10:03:29, Info CBS CbsCoreFinalize: ExecutionEngineFinalize
2022-01-18 10:03:29, Info CBS CbsCoreFinalize: ComponentAnalyzerFinalize
2022-01-18 10:03:29, Info CBS CbsCoreFinalize: PackageTrackerFinalize
2022-01-18 10:03:29, Info CBS CbsCoreFinalize: CoreResourcesUnload
2022-01-18 10:03:29, Info CBS CbsCoreFinalize: SessionManagerFinalize
2022-01-18 10:03:29, Info CBS CbsCoreFinalize: CapabilityManagerFinalize
2022-01-18 10:03:29, Info CBS CbsCoreFinalize: PublicObjectMonitorFinalize
2022-01-18 10:03:29, Info CBS CbsCoreFinalize: Enter vCoreInitializeLock
2022-01-18 10:03:29, Info CBS CbsCoreFinalize: WcpUnload
2022-01-18 10:03:29, Info CBS CbsCoreFinalize: DrupUnload
2022-01-18 10:03:29, Info CBS CbsCoreFinalize: CfgMgr32Unload
2022-01-18 10:03:29, Info CBS CbsCoreFinalize: DpxUnload
2022-01-18 10:03:29, Info CBS CbsCoreFinalize: CbsEsdUnload
2022-01-18 10:03:29, Info CBS CbsCoreFinalize: CbsTraceInfoUninitialize
2022-01-18 10:03:29, Info CBS CbsCoreFinalize: CbsEventUnregister
2022-01-18 10:03:29, Info CBS CbsCoreFinalize: AppContainerUnload
2022-01-18 10:03:29, Info CBS CbsCoreFinalize: WdsUnload, logging from cbscore will end.
2022-01-18 10:03:29, Info CBS Ending TiWorker finalization.
2022-01-18 10:03:29, Info CBS Ending the TrustedInstaller main loop.
2022-01-18 10:03:29, Info CBS Starting TrustedInstaller finalization.
2022-01-18 10:03:29, Info CBS Ending TrustedInstaller finalization.

Rita Hu -MSFT 9,661 Reputation points

2022-01-20T06:34:54.84+00:00

@Zhihong Xu
I'm sorry that the log file you provided above isn't enough. Please provide the log files of the day the update was installed incorrectly. In addition, I noticed that the Server skipped so many updates. The best way to resolve is to connect to the Internet and install all the missed updates(It is difficult for us to know that the actual updates the server missing).

Reference screenshot:

Thanks for your cooperation and understanding.

Regards,
Rita

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windows server 2016 windows update error 0x800705b4

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