O365 updates failed to download Software update synchronization failed SCCM 2107

Sarfraz Aslam 166 Reputation points


I am using SCCM 2107 and noticed SUP synchronization status failed, from last couple of weeks. Upon further investigation in "wsyncmgr.log" only O365 updates are getting failed. log file is attached



Microsoft Configuration Manager
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  1. Rita Hu -MSFT 9,626 Reputation points

    @Sarfraz Aslam
    Thanks for your posting on Q&A.

    I found the following error tips:

    The site server try to get the O365 updates but the remote server did not properly respond after a period of time.

    I found a related case and a guy comment that the issue is a regional download issue. I recommended to install all the hotfixes in MECM 2107 console first and check whether the issue stays.

    It will be better if you could uograde to MECM 2111 and the issue sould be resolved.


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  1. Sarfraz Aslam 166 Reputation points

    The status is green now automatically. Just synchronize the updates manually through SCCM console. Issue has been resolved.