Hi
i have a softphone application on my laptop to manage my calls which i want to interconnect with outlook in order that when i receive an incomming call, the outlook card of the contact calling me raise on my laptop and if the outlook contact is not known in outlook an empty card is raised in order that i can fill it.
the connection beetween my softphone and outlook is done via a custo.manifest in javascript see the exemple bellow
{
"version" : "1",
"extension-points" : {
"on-incoming-pbx-call-actions" : [
{
"name" : "actionIn",
"command" : {
"url" : "C:\Program Files (x86)\MicroCRM\MicroCRM.exe",
"params" : "-number ${caller.phoneNumber}"
} } ] }
}
Thanks for your answer