How to Raise the outlook card of a contact on incomming call?

Guidet Bruno 1 Reputation point
2022-01-18T13:54:59.813+00:00

Hi

i have a softphone application on my laptop to manage my calls which i want to interconnect with outlook in order that when i receive an incomming call, the outlook card of the contact calling me raise on my laptop and if the outlook contact is not known in outlook an empty card is raised in order that i can fill it.

the connection beetween my softphone and outlook is done via a custo.manifest in javascript see the exemple bellow

{
"version" : "1",
"extension-points" : {
"on-incoming-pbx-call-actions" : [
{
"name" : "actionIn",
"command" : {
"url" : "C:\Program Files (x86)\MicroCRM\MicroCRM.exe",
"params" : "-number ${caller.phoneNumber}"
} } ] }
}

Thanks for your answer

Microsoft 365 and Office | Development | Office JavaScript API
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  1. Guidet Bruno 1 Reputation point
    2022-01-19T07:13:59.907+00:00

    Thank you very much.
    as it whas my first time i was not very sure of the tag.
    s you undrrstand it is not a issue, it's a development i want to do in order that when somebody call me i want that the outlook card of the caller shows up on my laptop
    Thanks
    have a nice day

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