users name not showing when they are in Excel files - it just says 'Another User

Chakraborty, Soumavo (IT) 21 Reputation points
2022-01-18T16:12:14.57+00:00

Hello Team,

can anyone advise what needs to be done here

Microsoft 365 and Office Development Other
Microsoft 365 and Office Excel For business Windows
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  1. Emi Zhang-MSFT 30,046 Reputation points Microsoft External Staff
    2022-01-19T02:02:02.05+00:00

    Hi @Chakraborty, Soumavo (IT) ,
    I suggest you open Excel and go to File- Options- General- under Personalize your copy of Microsoft, check if the user name correct.
    166080-34.png

    You can also check the registry entry:
    [HKEY_CURRENT_USER\Software\Microsoft\Office\Common\UserInfo]
    "UserName"="user's name"

    Just checking in to see if the information was helpful. Please let us know if you would like further assistance.


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