Microsoft Exchange migration Cannot move mailbox

Edward Ford 21 Reputation points
2022-01-18T20:18:18.22+00:00

Hi Guys
I am migrating from Microsoft Exchange 2013 to Microsoft Exchange 2019. I had 450mailboxes and moved them all using

  • New-MoveRequest -Identity tduong -TargetDatabase db02 -Priority
    and viewing the status using
  • Get-MoveRequest | Get-MoveRequestStatistics
    the email boxes were pretty big. and this has taken me a few weeks so far.
    I am on the last email box which is 20GB and failed
    I got the Users password and opened Outlook on my computer. then I archived almost everything and got the email box to 178.8MB.
    when I try to move the mailbox now it is showing 20GB to be moved and is still having issues.
    I rebooted both email servers and still see the same thing,, 20GB. this is also on-premise on new and old servers as well.
    How can I move the final mailbox?
    Thank You
Exchange Server Management
Exchange Server Management
Exchange Server: A family of Microsoft client/server messaging and collaboration software.Management: The act or process of organizing, handling, directing or controlling something.
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Accepted answer
  1. Andy David - MVP 114.7K Reputation points MVP
    2022-01-18T21:33:25.153+00:00

    RecoverableItemsDeletions

    yes. what version of Outlook is this
    Highlight the Deleted items folder, then look for the Recover Deleted Items
    Choose PURGE and not restore

    https://support.microsoft.com/en-us/office/recover-deleted-items-in-outlook-for-windows-49e81f3c-c8f4-4426-a0b9-c0fd751d48ce

    If you cant find this, use Outlook Web App

    https://support.microsoft.com/en-us/office/recover-deleted-items-or-email-in-outlook-web-app-c3d8fc15-eeef-4f1c-81df-e27964b7edd4

    166109-image.png

3 additional answers

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  1. Andy David - MVP 114.7K Reputation points MVP
    2022-01-18T20:44:40.373+00:00

    Its still got the messages in the recoverable items bin most likely .
    Be sure to purge the dumpster - all the items.

    166144-image.png

    166172-image.png

    If that still shows 20GB, then check:

    Get-MailboxFolderStatistics -Identity <mailbox> -FolderScope RecoverableItems  
    
  2. Edward Ford 21 Reputation points
    2022-01-18T21:24:30.693+00:00

    I do not see:: recover deleted items from the server in Outlook for some reason..
    I do have this info though if it helps?

    RunspaceId : f197e42b-7fc2-4d1a-aa09-60fd118066bc
    Date :
    CreationTime :
    LastModifiedTime :
    Name : Recoverable Items
    FolderPath : /Recoverable Items
    FolderId : LgAAAABxpPNjwWbXEYa4ABBaofHeAQAoBrIxyEDJTbAeDYvM6nHLAAAAAAEDAAAB
    FolderType : RecoverableItemsRoot
    ContentFolder :
    ContentMailboxGuid :
    RawContentMailboxGuid :
    Movable :
    RecoverableItemsFolder :
    AssociatedIPMFolderPath :
    ContainerClass :
    Flags :
    TargetQuota :
    StorageQuota : Unlimited
    StorageWarningQuota : Unlimited
    ItemsInFolder : 0
    DeletedItemsInFolder : 0
    FolderSize : 0 B (0 bytes)
    ItemsInFolderAndSubfolders : 120689
    DeletedItemsInFolderAndSubfolders : 0
    FolderAndSubfolderSize : 20.9 GB (22,439,599,269 bytes)
    CurrentSchemaVersion :
    OldestItemReceivedDate :
    NewestItemReceivedDate :
    OldestDeletedItemReceivedDate :
    NewestDeletedItemReceivedDate :
    OldestItemLastModifiedDate :
    NewestItemLastModifiedDate :
    OldestDeletedItemLastModifiedDate :
    NewestDeletedItemLastModifiedDate :
    ManagedFolder :
    DeletePolicy :
    ArchivePolicy :
    TopSubject :
    TopSubjectSize : 0 B (0 bytes)
    TopSubjectCount : 0
    TopSubjectClass :
    TopSubjectPath :
    TopSubjectReceivedTime :
    TopSubjectFrom :
    TopClientInfoForSubject :
    TopClientInfoCountForSubject : 0
    SearchFolders :
    AuditAuxMailboxGuid :
    AuditFolderStubSize :
    LastMovedTimeStamp :
    Identity : tduong\Recoverable Items
    IsValid : True
    ObjectState : New

    RunspaceId : f197e42b-7fc2-4d1a-aa09-60fd118066bc
    Date :
    CreationTime :
    LastModifiedTime :
    Name : Calendar Logging
    FolderPath : /Calendar Logging
    FolderId : LgAAAABxpPNjwWbXEYa4ABBaofHeAQAoBrIxyEDJTbAeDYvM6nHLAAAAAAEHAAAB
    FolderType : CalendarLogging
    ContentFolder :
    ContentMailboxGuid :
    RawContentMailboxGuid :
    Movable :
    RecoverableItemsFolder :
    AssociatedIPMFolderPath :
    ContainerClass :
    Flags :
    TargetQuota :
    StorageQuota : Unlimited
    StorageWarningQuota : Unlimited
    ItemsInFolder : 667
    DeletedItemsInFolder : 0
    FolderSize : 5.465 MB (5,730,047 bytes)
    ItemsInFolderAndSubfolders : 667
    DeletedItemsInFolderAndSubfolders : 0
    FolderAndSubfolderSize : 5.465 MB (5,730,047 bytes)
    CurrentSchemaVersion :
    OldestItemReceivedDate :
    NewestItemReceivedDate :
    OldestDeletedItemReceivedDate :
    NewestDeletedItemReceivedDate :
    OldestItemLastModifiedDate :
    NewestItemLastModifiedDate :
    OldestDeletedItemLastModifiedDate :
    NewestDeletedItemLastModifiedDate :
    ManagedFolder :
    DeletePolicy :
    ArchivePolicy :
    TopSubject :
    TopSubjectSize : 0 B (0 bytes)
    TopSubjectCount : 0
    TopSubjectClass :
    TopSubjectPath :
    TopSubjectReceivedTime :
    TopSubjectFrom :
    TopClientInfoForSubject :
    TopClientInfoCountForSubject : 0
    SearchFolders :
    AuditAuxMailboxGuid :
    AuditFolderStubSize :
    LastMovedTimeStamp :
    Identity : tduong\Calendar Logging
    IsValid : True
    ObjectState : New

    RunspaceId : f197e42b-7fc2-4d1a-aa09-60fd118066bc
    Date :
    CreationTime :
    LastModifiedTime :
    Name : Deletions
    FolderPath : /Deletions
    FolderId : LgAAAABxpPNjwWbXEYa4ABBaofHeAQAoBrIxyEDJTbAeDYvM6nHLAAAAAAEEAAAB
    FolderType : RecoverableItemsDeletions
    ContentFolder :
    ContentMailboxGuid :
    RawContentMailboxGuid :
    Movable :
    RecoverableItemsFolder :
    AssociatedIPMFolderPath :
    ContainerClass :
    Flags :
    TargetQuota :
    StorageQuota : Unlimited
    StorageWarningQuota : Unlimited
    ItemsInFolder : 120022
    DeletedItemsInFolder : 0
    FolderSize : 20.89 GB (22,433,869,222 bytes)
    ItemsInFolderAndSubfolders : 120022
    DeletedItemsInFolderAndSubfolders : 0
    FolderAndSubfolderSize : 20.89 GB (22,433,869,222 bytes)
    CurrentSchemaVersion :
    OldestItemReceivedDate :
    NewestItemReceivedDate :
    OldestDeletedItemReceivedDate :
    NewestDeletedItemReceivedDate :
    OldestItemLastModifiedDate :
    NewestItemLastModifiedDate :
    OldestDeletedItemLastModifiedDate :
    NewestDeletedItemLastModifiedDate :
    ManagedFolder :
    DeletePolicy :
    ArchivePolicy :
    TopSubject :
    TopSubjectSize : 0 B (0 bytes)
    TopSubjectCount : 0
    TopSubjectClass :
    TopSubjectPath :
    TopSubjectReceivedTime :
    TopSubjectFrom :
    TopClientInfoForSubject :
    TopClientInfoCountForSubject : 0
    SearchFolders :
    AuditAuxMailboxGuid :
    AuditFolderStubSize :
    LastMovedTimeStamp :
    Identity : tduong\Deletions
    IsValid : True
    ObjectState : New

    RunspaceId : f197e42b-7fc2-4d1a-aa09-60fd118066bc
    Date :
    CreationTime :
    LastModifiedTime :
    Name : Purges
    FolderPath : /Purges
    FolderId : LgAAAABxpPNjwWbXEYa4ABBaofHeAQAoBrIxyEDJTbAeDYvM6nHLAAAAAAEGAAAB
    FolderType : RecoverableItemsPurges
    ContentFolder :
    ContentMailboxGuid :
    RawContentMailboxGuid :
    Movable :
    RecoverableItemsFolder :
    AssociatedIPMFolderPath :
    ContainerClass :
    Flags :
    TargetQuota :
    StorageQuota : Unlimited
    StorageWarningQuota : Unlimited
    ItemsInFolder : 0
    DeletedItemsInFolder : 0
    FolderSize : 0 B (0 bytes)
    ItemsInFolderAndSubfolders : 0
    DeletedItemsInFolderAndSubfolders : 0
    FolderAndSubfolderSize : 0 B (0 bytes)
    CurrentSchemaVersion :
    OldestItemReceivedDate :
    NewestItemReceivedDate :
    OldestDeletedItemReceivedDate :
    NewestDeletedItemReceivedDate :
    OldestItemLastModifiedDate :
    NewestItemLastModifiedDate :
    OldestDeletedItemLastModifiedDate :
    NewestDeletedItemLastModifiedDate :
    ManagedFolder :
    DeletePolicy :
    ArchivePolicy :
    TopSubject :
    TopSubjectSize : 0 B (0 bytes)
    TopSubjectCount : 0
    TopSubjectClass :
    TopSubjectPath :
    TopSubjectReceivedTime :
    TopSubjectFrom :
    TopClientInfoForSubject :
    TopClientInfoCountForSubject : 0
    SearchFolders :
    AuditAuxMailboxGuid :
    AuditFolderStubSize :
    LastMovedTimeStamp :
    Identity : tduong\Purges
    IsValid : True
    ObjectState : New

    RunspaceId : f197e42b-7fc2-4d1a-aa09-60fd118066bc
    Date :
    CreationTime :
    LastModifiedTime :
    Name : Versions
    FolderPath : /Versions
    FolderId : LgAAAABxpPNjwWbXEYa4ABBaofHeAQAoBrIxyEDJTbAeDYvM6nHLAAAAAAEFAAAB
    FolderType : RecoverableItemsVersions
    ContentFolder :
    ContentMailboxGuid :
    RawContentMailboxGuid :
    Movable :
    RecoverableItemsFolder :
    AssociatedIPMFolderPath :
    ContainerClass :
    Flags :
    TargetQuota :
    StorageQuota : Unlimited
    StorageWarningQuota : Unlimited
    ItemsInFolder : 0
    DeletedItemsInFolder : 0
    FolderSize : 0 B (0 bytes)
    ItemsInFolderAndSubfolders : 0
    DeletedItemsInFolderAndSubfolders : 0
    FolderAndSubfolderSize : 0 B (0 bytes)
    CurrentSchemaVersion :
    OldestItemReceivedDate :
    NewestItemReceivedDate :
    OldestDeletedItemReceivedDate :
    NewestDeletedItemReceivedDate :
    OldestItemLastModifiedDate :
    NewestItemLastModifiedDate :
    OldestDeletedItemLastModifiedDate :
    NewestDeletedItemLastModifiedDate :
    ManagedFolder :
    DeletePolicy :
    ArchivePolicy :
    TopSubject :
    TopSubjectSize : 0 B (0 bytes)
    TopSubjectCount : 0
    TopSubjectClass :
    TopSubjectPath :
    TopSubjectReceivedTime :
    TopSubjectFrom :
    TopClientInfoForSubject :
    TopClientInfoCountForSubject : 0
    SearchFolders :
    AuditAuxMailboxGuid :
    AuditFolderStubSize :
    LastMovedTimeStamp :
    Identity : tduong\Versions
    IsValid : True
    ObjectState : New

  3. Edward Ford 21 Reputation points
    2022-01-18T21:45:34.9+00:00

    Found it. I am working on a German PC and had to use Google Translate to see the Deleted Folder. I choose all items and purge.
    Thank You for your help with this.
    Eddie