I can't login to azure portal

Question

I can't login to azure portal

Behzad Fazeli 6

Hi,

Unfortunately over past 1 month ,I have no access to Azure portal,

URL:
portal.azure.com

I use my email address as user name and type my password as well

But due to security reasons from Microsoft, Microsoft says it will send the code to my email address or my cellphone for Verification !!!!
But nothing happened, neither email nor cellphone, I didn't receive any code from Microsoft for authentication.

I 'can find any support mail for sending my problem to Microsoft azure platform technical man .

Would you please help me !

Kind regards

Monalla-MSFT 13,071 Reputation points Moderator

2022-01-20T20:36:12.117+00:00

Hello @Behzad Fazeli - Did the below answer help resolve your issue, if not please revert back with any questions.
and if it did, please feel free to "accept as answer" so it can be beneficial to the community.
Monalla-MSFT 13,071 Reputation points Moderator

2022-01-24T14:29:25.4+00:00

@Behzad Fazeli - Did the below answer help resolve your issue, if not please revert back with any questions.
and if it did, please feel free to "accept as answer" so it can be beneficial to the community.
Anuj Paul 0 Reputation points

2023-11-07T22:00:48.9966667+00:00

I am going through the same issue and apart from wasting my time, nothing is happening. I called number it says chat online. I did the chat they gave me a link to submit azure ticket but when i open the link the submit support ticket, it asks me to sign in again and wants to send an email to my other id for code but they don't send any code to me.

1 answer

Your answer

Monalla-MSFT 13,071 Reputation points Moderator

2022-01-20T20:36:12.117+00:00

Hello @Behzad Fazeli - Did the below answer help resolve your issue, if not please revert back with any questions.
and if it did, please feel free to "accept as answer" so it can be beneficial to the community.
Monalla-MSFT 13,071 Reputation points Moderator

2022-01-24T14:29:25.4+00:00

@Behzad Fazeli - Did the below answer help resolve your issue, if not please revert back with any questions.
and if it did, please feel free to "accept as answer" so it can be beneficial to the community.
Anuj Paul 0 Reputation points

2023-11-07T22:00:48.9966667+00:00

I am going through the same issue and apart from wasting my time, nothing is happening. I called number it says chat online. I did the chat they gave me a link to submit azure ticket but when i open the link the submit support ticket, it asks me to sign in again and wants to send an email to my other id for code but they don't send any code to me.

Answer 1

Hello @Behzad Fazeli - Thanks for reaching out.

Sorry for the inconvenience caused. Since you are unable to login to the portal and cannot provide Subscription as well.

The best idea for you to contact support and get this issue resolved is via phone.

Ensuring that you get to the right engineer with the area of expertise you need and if you can't access the Azure portal, call the customer service number for your country/region.

Also, take a look at this document for more reference on Azure support plan

Hope that helps.

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If the above response helped, please feel free to "Accept as Answer" and "upvote" so it can be beneficial to the community.

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I can't login to azure portal

1 answer

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