Why do I have both Office 365 apps for Business and Office 365 apps for Enterprise?

Question

I have a Microsoft 365 business premium license but have both Microsoft 365 Apps for business and Microsoft 365 Apps for enterprise installed on my system plus another Microsoft 365 entry. This occurs only on some computers in our environment where others have one or the other. What is the trigger for both of these to be installed? I deploy Office 365 with Intune if that helps.

Answer 1

Hi @Jason Gallas

> I deploy Office 365 with Intune if that helps.

Could you please tell us how did you install or deploy your Office 365 Apps for business?
Such as via running ODT and configuration file (.xml file)? If so, I suggest you share us with this .xml file for a better analysis. I would check the Product ID and other information on .xml file.

Have you installed any other Office products before on those computers?
This may happen if other Office was not completely uninstalled.

Currently. I would suggest you select on computer, search CMD, right-click the Command Prompt and run as administrator. Then copy and paste the command below in it, click Enter at last:
cscript.exe "%ProgramFiles%\Microsoft Office\Office16\ospp.vbs" /dstatus
(If you are running 32-bit Office on a 64-bit operating system)
cscript.exe "%ProgramFiles(x86)%\Microsoft Office\Office16\ospp.vbs" /dstatus

This action could help you check the Office activation information. It's recommended to copy the results or take a screenshot to post here.

Any updates, welcome to post back.

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Answer 2

I deploy Office using the Microsoft 365 Apps for Windows 10 64-bit built into Intune. I don't deploy a custom configuration file other than what the app provides.

PRODUCT ID: 00202-30000-00000-AA945
SKU ID: 3ad61e22-e4fe-497f-bdb1-3e51bd872173
LICENSE NAME: Office 16, Office16O365ProPlusR_Grace edition
LICENSE DESCRIPTION: Office 16, RETAIL(Grace) channel
LICENSE STATUS: ---NOTIFICATIONS---
ERROR CODE: 0xC004F009
ERROR DESCRIPTION: The Software Licensing Service reported that the grace period expired.
Last 5 characters of installed product key: VMFTK

Answer 3

Hello,

I have the same problem, also with Business Premium.

I created an intune M365 app, selected channel, applications word/excel, and assigned it to my machines.

First the machine gets an m365 enterprise installation with word/excel. So far so good, but with the install name 'm365 for enterprise'

After a while , maybe after a start of word/excel, windows starts a new installation with 'm365 for Business'.

So i end up with m365 for business AND m365 for enterprise. With ALL applications word/excel/powerpoint/publisher/...

That's not what i asked for :-(

I created a ticket for this with microsoft, seems like intune installs office only with m365 enterprise, and windows corrects it somehow to the license you own.

I think I found a workaround. Create an office install template on office.microsoft.com . Choose the correct office version . Copy the XML into the intune template.

Then only the o365business premium is installed.

Please let me know if that works for you.

If I get news from Microsoft i will post it here.

regards,

Tom

This is an example XML, xxxxxx has to be replaced with your values.

<Configuration ID="xxxxxxxx">
  <Add OfficeClientEdition="64" Channel="SemiAnnual" MigrateArch="TRUE">
    <Product ID="O365BusinessRetail">
      <Language ID="nl-nl" />
      <Language ID="MatchPreviousMSI" />
      <ExcludeApp ID="Access" />
      <ExcludeApp ID="Groove" />
      <ExcludeApp ID="Lync" />
      <ExcludeApp ID="Publisher" />
      <ExcludeApp ID="Bing" />
    </Product>
  </Add>
  <Property Name="SharedComputerLicensing" Value="0" />
  <Property Name="FORCEAPPSHUTDOWN" Value="FALSE" />
  <Property Name="DeviceBasedLicensing" Value="0" />
  <Property Name="SCLCacheOverride" Value="0" />
  <Property Name="TenantId" Value="xxxxxx" />
  <Updates Enabled="TRUE" />
  <RemoveMSI>
    <IgnoreProduct ID="InfoPath" />
    <IgnoreProduct ID="InfoPathR" />
    <IgnoreProduct ID="PrjPro" />
    <IgnoreProduct ID="PrjStd" />
    <IgnoreProduct ID="SharePointDesigner" />
    <IgnoreProduct ID="VisPro" />
    <IgnoreProduct ID="VisStd" />
  </RemoveMSI>
  <AppSettings>
    <Setup Name="Company" Value="xxxxxx" />
    <User Key="software\microsoft\office\16.0\excel\options" Name="defaultformat" Value="51" Type="REG_SZ" App="excel16" Id="L_SaveExcelfilesas" />
    <User Key="software\microsoft\office\16.0\powerpoint\options" Name="defaultformat" Value="27" Type="REG_DWORD" App="ppt16" Id="L_SavePowerPointfilesas" />
    <User Key="software\microsoft\office\16.0\word\options" Name="defaultformat" Value="" Type="REG_SZ" App="word16" Id="L_SaveWordfilesas" />
  </AppSettings>
  <Display Level="Full" AcceptEULA="TRUE" />
</Configuration>