unable to acces files

Roger Roger 4,661 Reputation points
2022-01-19T19:50:22.767+00:00

Hi All

I am new to sharepoint online. One of my user has shared few documents to an external user but the external user is facing issue accessing the documents. i.e the user is not getting confirmation code. I am not sure how to fix it. Experts guide me.

SharePoint
SharePoint
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
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Microsoft Exchange Online Management
Microsoft Exchange Online Management
Microsoft Exchange Online: A Microsoft email and calendaring hosted service.Management: The act or process of organizing, handling, directing or controlling something.
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SharePoint Server Management
SharePoint Server Management
SharePoint Server: A family of Microsoft on-premises document management and storage systems.Management: The act or process of organizing, handling, directing or controlling something.
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Accepted answer
  1. Echo Du_MSFT 16,911 Reputation points
    2022-01-20T03:26:42+00:00

    Hi @Roger Roger ,

    It is recommended that you should Junk Email or Spam folder to locate the verification message.

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    Reference:

    Thanks,
    Echo Du

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