Azure-SSIS IR has failed to start due to custom setup failure

Question

Hi All,

We are getting below error while starting SSIS IR. Can you please suggest

Error code: CustomSetupScriptFailure. Error message: Your Azure-SSIS IR has failed to start due to custom setup failure. Details: [{"Code":"CustomSetupScriptBlobContainerInaccessible","NodeNumber":8,"Message":"Cannot access your Azure blob container for custom setup."}]

We have provided the blob storage SAS URI with read and write access plus future expiry date.

Answer 1

Hi @vari83 ,

CustomSetupScriptBlobContainerInaccessible

This error means that SSIS IR can't access your Azure blob container for custom setup. Make sure the SAS URI of the container is reachable and has not expired.

Stop the IR if it's running, reconfigure the IR with new custom setup container SAS URI, and then restart the IR.

Custom setup provides an interface to add your own setup steps during the provisioning or reconfiguration of your SSIS IR. For more information, see Customize setup for the Azure-SSIS Integration Runtime.

Make sure your container contains only the necessary custom setup files; all the files in the container will be downloaded onto the SSIS IR worker node. We recommend that you test the custom setup script on a local machine to fix any script execution issues before you run the script in SSIS IR.

The custom setup script container will be checked while IR is running, because SSIS IR is regularly updated. This updating requires access to the container to download the custom setup script and install it again. The process also checks whether the container is accessible and whether the main.cmd file exists.

More details you may refer to ssis-integration-runtime-management-troubleshoot

Regards，

Zoe

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