Unable to update to windows 11

Muhd Hasyir K 1 Reputation point
2022-01-20T12:03:40.8+00:00

Hi, Just to check why is my laptop unable to get the windows 11.

I have installed pc health check and it state that my processor doesn't meet the requirement but when i check for what processor does windows 11 support,
my processor (i7-6700HQ CPU 2.60GHz) is listed on the compatible processor.

Please help!

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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  1. Andreas Baumgarten 97,896 Reputation points MVP
    2022-01-20T12:41:18.897+00:00

    Hi @Muhd Hasyir K ,

    The Intel i7-6700HQ CPU is not listed here: https://learn.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-11-supported-intel-processors

    The Intel i7-6700HQ CPU is a 6th generation Intel CPU. Windows 11 requires at least a 8th generation CPU.
    Her you will find some more details: https://blogs.windows.com/windows-insider/2021/08/27/update-on-windows-11-minimum-system-requirements-and-the-pc-health-check-app/

    Feel free to submit feedback via Feedback Hub app in Windows.

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    (If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

    Regards
    Andreas Baumgarten

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  2. Kapil Arya 7,756 Reputation points MVP
    2022-01-20T13:53:50.42+00:00

    Hello,

    Unfortunately, i7-6700HQ processor is not compatible for Windows 11, according to Microsoft.

    Please check with official Windows 11 list of supported processors:

    https://learn.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-11-supported-intel-processors

    You can drop a feedback to Microsoft about this, using Feedback hub app.

    Regards.

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  3. Reza-Ameri 16,836 Reputation points
    2022-01-20T15:07:10.593+00:00

    One common mistake is users are checking Windows 10 for CPU requirement which is the following:
    https://learn.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-10-21h2-supported-intel-processors
    And your CPU is listed there.
    However, the list is for the Windows 10 and for the Windows 11 you have to check the following link:
    https://learn.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-11-supported-intel-processors
    Unfortunately, your CPU is not listed and the result from the PC Health Check app is correct.
    Like it has been shared you may open start and search for feedback and open the Feedback Hub app and share your concern and if it already exist , then upvote it.

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  4. Limitless Technology 39,406 Reputation points
    2022-01-21T09:28:14.483+00:00

    Hello MuhdHasyirK

    The processor is not listed in the compatible processor list:

    https://learn.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-11-supported-intel-processors

    The reason for this is usually that there is some security limitations in the architecture of the CPU as well if TPM 2.0 or Secure Boot are not supported features of the hardware.

    -----------------------------------------------------------------------------------------------------------------

    --If the reply is helpful, please Upvote and Accept as answer--

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