@mike van kan
Thank you for sharing more details on this!
Based off our Microsoft Defender for Cloud Apps - Conditional Access App Control documentation, I wasn't able to find any information on this. However, since your question is more related to Microsoft Defender for Cloud Apps conditional access app control process, I'd recommend reaching out to their experts via the Microsoft Defender for Cloud Apps Tech Community.
If you aren't getting an answer to your question, I'd also recommend following the Microsoft Defender for Cloud Apps Support and troubleshooting documentation.
Links:
Create an online support request for Defender for Cloud Apps
Additional resources documentation
If you have any other questions, please let me know.
Thank you for your time and patience throughout this issue.
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