Windows 10 Frequent WHEA errors & Reboots

Tarmar 1 Reputation point
2022-01-22T01:38:28.08+00:00

I've been having trouble with restarts during gaming recently and I keep getting WHEA errors with my brand new Ryzen 7 5800x.

Critical errors include: "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

Errors include:
"A fatal hardware error has occurred.

Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Cache Hierarchy Error
Processor APIC ID: 10

The details view of this entry contains further information.

EventData:

ErrorSource 3
ApicId 10
MCABank 0
MciStat 0xbe80080001010135
MciAddr 0x82b2b60a8
MciMisc 0xd01a0ffe00000000
ErrorType 9
TransactionType 1
Participation 256
RequestType 3
MemorIO 256
MemHierarchyLvl 1
Timeout 256
OperationType 256
Channel 256
Length 936
RawData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

I also get errors such as:

"A fatal hardware error has occurred.

Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Bus/Interconnect Error
Processor APIC ID: 0

The details view of this entry contains further information.

EventData

ErrorSource 3
ApicId 0
MCABank 27
MciStat 0xfaa000000000080b
MciAddr 0x0
MciMisc 0xd01a0ffe00000000
ErrorType 10
TransactionType 256
Participation 0
RequestType 0
MemorIO 2
MemHierarchyLvl 3
Timeout 0
OperationType 256
Channel 256
Length 936
RawData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
"

Here is my component list:
https://pcpartpicker.com/list/qBpLVc

CPU is brand new, PSU is brand new. Temperatures seem to be fine when gaming, and restarts don't happen with every game. BIOS is on the latest version, display drivers are up to date. Honestly at a loss unless it's just an issue with my motherboard.

Any help would be greatly appreciated.

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
10,808 questions
Windows Hardware Performance
Windows Hardware Performance
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.Hardware Performance: Delivering / providing hardware or hardware systems or adjusting / adapting hardware or hardware systems.
1,557 questions
{count} votes

2 answers

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  1. S.Sengupta 15,756 Reputation points MVP
    2022-01-24T01:33:15.417+00:00

    If your system is a brand new one then it must be under the warranty. Best move will be visit the vendor's shop and let them check the hardware.

    0 comments No comments

  2. Docs 15,151 Reputation points
    2022-01-24T03:35:50.567+00:00

    Unfortunately there is no software to test only the motherboard (unless you've got Dell, HP, Lenovo)

    The CPU can be tested however there can be false negatives.

    If swap testing is available > swap the motherboard

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