Bug Check Code 0x00000133 ntoskrnl.exe+3f72e0

Question

can anyone know how to slove it?? its very anoying..

167334-crash-report.txt

Answer 1

Please run the V2 log collector and post a share link into this thread using one drive, drop box, or google drive.

https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html
https://www.elevenforum.com/resources/v2-log-collector.1/

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Answer 2

Hello BagasPati

Thank you for your question and reaching out.

I can understand you are facing with BSOD on your PC.

Ntoskrnl.exe contains the cache manager, the executive, the kernel, the security reference monitor, the memory manager, and the scheduler. and BSoD happens when a driver accesses the paged memory at DISPATCH_LEVEL.

1. Perform clean boot in safe mode
   Force the machine to reboot --> keep pressing F8 --> into Advanced Boot Options --> select Safe Mode
   Clean boot steps are as follow : https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows
2. It can also related to memory, possibly caused by a faulty driver. You can run the Windows Memory Diagnostic to check if there's any error.
3. Disable any Antivirus program or Windows firewall you may have for temporary purpose.
4. Cleanup below Temp folders
   C:\Windows\Temp
   %USERPROFILE%\AppData\Local\Temp
5. Run Disk Cleanup from Select C:\ Drive from Properties- > General -> Disk Cleanup - >Cleanup system files
6. Run sfc /scannow
7. Run below DISM command from elevated prompt.

DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth

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