Como recuperar mi cuenta mega?

Joyner Diaz 1 Reputation point

Yo tenía configurado mi cuenta mega para acceder con ella con el authenticator, pero ocurrió un incidente en el que desinstalaron la aplicación del dispositivo y era el único con sesión activa, entonces ya no puedo configurar en la app la cuenta mega para poder tener acceso a ella.
La cuenta era joner.dia@Stuff .com

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Dave Patrick 426.2K Reputation points MVP

    Did the app get reinstalled? If so you may be able to restore from a cloud backup. You can restore from backup but make sure no accounts have been added to the newly install app. Then sign on with recovery account to do the restore.
    You can recover your account credentials from your cloud account, but you must first make sure that the account you're recovering doesn't exist in the Microsoft Authenticator app. For example, if you're recovering your personal Microsoft account, you must make sure you don't have a personal Microsoft account already set up in the authenticator app. This check is important so we can be sure we're not overwriting or erasing an existing account by mistake.

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