My custom label are not appearing in Exchange Online Rule: Apply Office 365 Message Encryption and rights protection to the message ..

Musab Ghannaj 1 Reputation point


I created several Azure Information Protection labels and I published them all. every thing working as expected.

I am trying to automate the assignment of the label in case the end users forgot to do that using Exchange mailflow rules. Like if the email was sent to inside organization then assign my custom "Internal" label to the email. But inside the rule "Apply Office 365 Message Encryption and rights protection to the message" all I can find are the default RMS template. I am not finding my custom labels.

Is it doable or not? Is there any missing configuration that I have to follow.

Thank you


Azure Information Protection
Azure Information Protection
An Azure service that is used to control and help secure email, documents, and sensitive data that are shared outside the company.
514 questions
Microsoft Exchange Online Management
Microsoft Exchange Online Management
Microsoft Exchange Online: A Microsoft email and calendaring hosted service.Management: The act or process of organizing, handling, directing or controlling something.
4,161 questions
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  1. Andy David - MVP 140.8K Reputation points MVP
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  2. Vasil Michev 94,521 Reputation points MVP

    Generally speaking, it's RMS Templates that you should see there, not labels. What does Get-RMSTemplate show? You can also run a:

    Test-IRMConfiguration -Sender
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