You need to update your operating system to 99 or later.

Vignesh Mohanraj 31 Reputation points
2022-01-24T06:09:09.087+00:00

I need to connect my company access to my personal device for using Intune company portal. But it showing me error like "you need to update your operation system to 99 or later" even though my device operating system is up to date.

I tried uninstalling the Intune and installed again but nothing works.

Device: Iphone XR

OS: IOS 15.2.1

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Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Configuration: The process of arranging or setting up computer systems, hardware, or software.
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Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Enrollment: The process of requesting, receiving, and installing a certificate.
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6 answers

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  1. Anurag Singh 11 Reputation points
    2022-10-17T11:44:09.21+00:00

    Facing same issue. What I find funny with any problem you tell Microsoft is that they always say this issue has never been reported by anyone. I mean what are we then? Liars or special cases? Microsoft has been and will continue to be inept and inefficient when it comes to dealing with end-user issues.

    2 people found this answer helpful.

  2. Naik, Sagar 5 Reputation points
    2023-02-28T07:13:58.19+00:00

    Facing same issue, asking for a os update

    1 person found this answer helpful.
    0 comments No comments

  3. Lu Dai-MSFT 28,356 Reputation points
    2022-01-24T08:21:38.53+00:00

    @Vignesh Mohanraj Thanks for posting in our Q&A.

    Honestly, there is no report about this issue. The information you provided, it is a supported device. It is suggested to try some actions:

    1. Please uninstall Company portal. Then restart the device and install the app from App store again.
    2. Re-enroll the device.
    3. Check if the error message still occurs when connecting the company access to your personal device for using Intune company portal.

    If this issue still exists, it is suggested to create an online support ticket to check more background information to find the root cause. Here is the support link:
    https://learn.microsoft.com/en-us/mem/get-support

    Hope it will help.


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  4. Mantri, Puneet 5 Reputation points
    2023-04-23T05:12:47.4033333+00:00

    Same issue since 2 days. After a security update in samsung 2 days before, my work profile got logged out and now it shows this error when i am setting it up againScreenshot_20230423_103918_Company Portal

    ..

    0 comments No comments

  5. Nursery Guys 0 Reputation points
    2023-05-14T01:57:11.0533333+00:00

    Same problem on my new Samsung phone.

    0 comments No comments