Server Crash after Patch update

Korini Sankar Narasayya Naidu 21 Reputation points


Anyhelp on how can we revert the patches if server gets crash, followed the below steps.

Troubleshooting Steps:

  1. Boot from Windows Server 2012 ISO
  2. Click next
  3. Click repair your computer
  4. Click on tools -> cmd
  5. Within command prompt we need to run a couple of commands:
    a. Diskpart
    First we need to identify the disks by running: list disk
    From the output select the OS-Disk by : select disk
    Now run: list volume
    From the volume list, please select the FAT32-partition which is the SYSTEM partition
    Assign that partition a letter by: assign letter y

b. Verify the OS Disk via dir (see if you can see Windows Folder, User-Folder, Program Files (x86) : dir c:
c. Verfiy the system partition is readable by running dir y:
d. Create a folder on C:\scratch and navigate into this folder
e. Dism
run the following command to get the list of installed packages:
DISM /Image:C:\ /Get-Packages

Open current.txt and see if you have any updates with the state Pending (could be uninstall pending or pending installation)
If so, run the following command:
DISM /Image:C:\ /clean-image /revertpendingactions

f. Reboot

Any help would be highly appreciated.


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  1. Dave Patrick 426.3K Reputation points MVP

    QnA currently only supports the products listed in right-hand pane (more to be added). Better to reach out to subject matter experts in dedicated forums over here.

    1 person found this answer helpful.

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