Free Price with Time Limited Trial

Question

Hi,

I am developing a Software as a Service (SaaS) application using the Windows.Services.Store licensing API.

I do not fully understand how the Trial Licensing works, or if I do, I am seeing unexpected behaviour from the Store...

I have configured my application as a Free product with a 7-day Time Limited Trial.

The app is initially intended to be a Full Feature trial, which requires the purchase of a monthly subscription "SaaS" license once the trial period has expired. I have store Add-ons defined to acquire such SaaS licenses which are purchased In-App, and this works very well.

My issue is that when a new user acquires the App in the Store, that user does not appear to be issued a Trial license. Instead it appears that they are given a Full license, which my App ignores because it relies on those Add-On licenses.

Trial Time Limited doesn't trigger with Free Price?

Any assistance would be appreciated.

Answer 1

Hello,

Welcome to Microsoft Q&A!

First of all, you've set your app as a free product, so it is expected for users to get a full license for your app. Based on your scenario, you should add free trial periods of 1 week to your subscription instead of to your app. What you need to do is to check the subscription license to see if it is trial and if use had purchased it.

Thank you.

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