Teams notifications Feed

IBN 4,331 Reputation points

Dear All,

Please I need your support on this issue.

I have a user who received missed calls on Teams, but on checking the Teams Notifications Feed is showing "Unknown User" with no number ID. 

Calls from the call queue are also showing no number ID on the Teams Notification Feed.

I have attached a screenshot to this message. 

I have attached a screenshot to this message.168228-teans-notification.png 168288-teams-2.png

@Sameh's Learning Zone Mohamed Naguib @Elsie Lu_MSFT @Yi Lu_MSFT @Zhengqi Lou-MSFT @Sayali-MSFT @JimmyYang-MSFT @Faery Fu-MSFT @Vasil Popov Sr Michev @Dominik m

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  1. JimmyYang-MSFT 48,541 Reputation points Microsoft Vendor

    Hi @IBN

    Is this user is in your organization or the external user?

    Could you call back these users in Teams client?

    Calls from the call queue are also showing no number ID on the Teams Notification Feed.

    Based on my research, if you work in a call center, hospital or other sensitive environments you might not want to present your phone number when dialing out and then users can set calls as anonymous for another users. They could create a policy that sets outbound calls to Anonymous for users. For more details, you could refer to this blog.

    Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make sure that you completely understand the risk before retrieving any suggestions from the above link.

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