Microsoft Office Online Server
Microsoft on-premises server product that runs Office Online. Previously known as Office Web Apps Server.
616 questions
Office Online Server Word files not working
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Furkan Küçük
1
Reputation point
Hi,
I'm currently trying to view office documents with office online server and wopi integration with our application. We can view documents with older office online server versions(2016 patch) but when i tried to open them with 2018 november patch i can view excel files but i can not view word files. It gives error like below;
We can view excel files, thats why i dont think its cause by our wopi implementation. I'm using windows server 2016 for office online server. But i dont use sharepoint. I MUST have a sharepoint for using office online server? I'm adding logs to below which contains session id in exception. Do you have any idea what could cause it? There is only one error that i caught. I searched it and i found some blog that wrote i should use sharepoint with office online server.
Line 6335: 01/25/2022 12:13:01.67 w3wp.exe (0x1650) 0x214C Office Online WAC Server Side Render dg8j Medium [AppServerHost.exe] Starting worker server dll : wacword.dll 63247b78-ec73-43e0-841c-9b8dbb8c1e98
Line 6336: 01/25/2022 12:13:01.74 w3wp.exe (0x1650) 0x214C Office Online WAC Server Side Render dg8l Medium [AppServerHost.exe] Start to initialize viewer server: wacword.dll 63247b78-ec73-43e0-841c-9b8dbb8c1e98
Line 6337: 01/25/2022 12:13:01.74 w3wp.exe (0x1650) 0x214C Services Infrastructure Services Infrastructure Br Err bty5b Medium [AppServerHost.exe] Feature settings fetched from BRS {"WordFeatureGateOverrides": "{}"} 63247b78-ec73-43e0-841c-9b8dbb8c1e98
Line 6338: 01/25/2022 12:13:01.74 w3wp.exe (0x1650) 0x214C Office Online PowerPoint alavg Medium [AppServerHost.exe] Setting Word Viewer resolution to 96 dpi. 63247b78-ec73-43e0-841c-9b8dbb8c1e98
Line 6339: 01/25/2022 12:13:01.74 w3wp.exe (0x1650) 0x214C Office Online PowerPoint alavg Medium [AppServerHost.exe] Setting Word Viewer resolution to 96 dpi. 63247b78-ec73-43e0-841c-9b8dbb8c1e98
Line 6340: 01/25/2022 12:13:01.74 w3wp.exe (0x1650) 0x214C Services Infrastructure Globalization alau2 Medium [AppServerHost.exe] begin opening file outputdocx 63247b78-ec73-43e0-841c-9b8dbb8c1e98
Line 6341: 01/25/2022 12:13:01.74 w3wp.exe (0x1650) 0x214C Office Online PowerPoint initialization alao3 Medium [AppServerHost.exe] File type: Office Open XML 63247b78-ec73-43e0-841c-9b8dbb8c1e98
Line 6342: 01/25/2022 12:13:01.74 w3wp.exe (0x1650) 0x214C Office Online PowerPoint initialization aqztn Medium [AppServerHost.exe] AppMajorVersion: [15] 63247b78-ec73-43e0-841c-9b8dbb8c1e98
Line 6343: 01/25/2022 12:13:01.74 w3wp.exe (0x1650) 0x214C Services Infrastructure Globalization alau6 Medium [AppServerHost.exe] end opening file outputdocx 63247b78-ec73-43e0-841c-9b8dbb8c1e98
Line 6344: 01/25/2022 12:13:01.74 w3wp.exe (0x1650) 0x214C Office Online PowerPoint bn2sn Medium [AppServerHost.exe] {E2oTotalCount: 0, E2oChartCount: 0, E2oSmartArtCount: 0, E2oPictureCount: 0, E2oGroupCount: 0, E2oTextBoxCount: 0, E2oOthersCount: 0, E1oTotalCount: 0, E1oPictureCount: 0, E1oGroupCount: 0, E1oTextBoxCount: 0, E1oOthersCount: 0, MainDocCPCount: 1865, HeaderFooterDoc: N, HeaderFooterDocCPCount: 0, FootNoteDoc: N, FootNoteDocCPCount: 0, FootNotesCount 0, EndNoteDoc: N, EndNoteDocCPCount: 0, EndNotesCount 0, CommentDoc: N, CommentDocCPCount: 0, CommentsCount 0, TxBxDoc: N, TxBxDocCPCount: 0} 63247b78-ec73-43e0-841c-9b8dbb8c1e98
Line 6345: 01/25/2022 12:13:01.74 w3wp.exe (0x1650) 0x214C Services Infrastructure Globalization alavx Medium [AppServerHost.exe] begin recording page sizes 63247b78-ec73-43e0-841c-9b8dbb8c1e98
Line 6355: 01/25/2022 12:13:01.76 w3wp.exe (0x1650) 0x062C Office Online WAC Server Side Render wysp Medium AppWorker:a2214e72-480a-4961-93c8-bd4b30676360 response Success sent for request 65fb2999-a864-45ff-abfd-8321c5715a16. Worker name WordServer, Document 63804a718d57843ffb1d0fe04877b1a1456ab2632f3a7a3c259118ee05f31ca6 63247b78-ec73-43e0-841c-9b8dbb8c1e98
Line 6356: 01/25/2022 12:13:01.78 w3wp.exe (0x1650) 0x214C Services Infrastructure Globalization alavz Medium [AppServerHost.exe] end recording page sizes 63247b78-ec73-43e0-841c-9b8dbb8c1e98
Line 6357: 01/25/2022 12:13:01.78 w3wp.exe (0x1650) 0x062C Office Online WAC Server Side Render b4em Monitorable Conversion failed. [result=UnexpectedError, Worker=WordServer] 63247b78-ec73-43e0-841c-9b8dbb8c1e98
Line 6358: 01/25/2022 12:13:01.78 w3wp.exe (0x1650) 0x062C Office Online WAC Server Side Render abega Medium Recycling worker a2214e72-480a-4961-93c8-bd4b30676360 because conversion failed. 63247b78-ec73-43e0-841c-9b8dbb8c1e98
Line 6359: 01/25/2022 12:13:01.78 w3wp.exe (0x1650) 0x062C Office Online WAC Server Side Render b1qa Medium Shutting down process with force processId: 16188 belonging to AppWorker a2214e72-480a-4961-93c8-bd4b30676360 63247b78-ec73-43e0-841c-9b8dbb8c1e98
Line 6360: 01/25/2022 12:13:01.79 w3wp.exe (0x1650) 0x062C Office Online WAC Server Side Render xpre Medium Removing worker a2214e72-480a-4961-93c8-bd4b30676360, thread: 13 63247b78-ec73-43e0-841c-9b8dbb8c1e98
Line 6361: 01/25/2022 12:13:01.81 w3wp.exe (0x1650) 0x062C Office Online Clip Web Service bsotx Medium Created Sandbox process 63247b78-ec73-43e0-841c-9b8dbb8c1e98
Line 6362: 01/25/2022 12:13:01.81 w3wp.exe (0x1650) 0x062C Office Online Clip Web Service bsoty Medium Sandbox process started 63247b78-ec73-43e0-841c-9b8dbb8c1e98
Line 6363: 01/25/2022 12:13:01.81 w3wp.exe (0x1650) 0x062C Office Online WAC Server Side Render 2brt Medium AppWorker:d0e20c40-d524-4a44-94d3-0bead3a8d0ab worker process is started Exe: AppServerHost.exe Args: /id d0e20c40-d524-4a44-94d3-0bead3a8d0ab /convertingService net.pipe://127.0.0.1/2fc6bdf6-56df-4a49-bb64-c813242fcfeb /assembly wacword.dll /type WACWS /IsBatchedTracing True /LogQuota 100 /RunInAppContainer False WorkerType: WorkerType1 Directory: c:\windows\system32\inetsrv, pid : 12312, IsSandBoxed: True, UniqueSandBoxSid: S-1-5-21-1734954099-2974946938 63247b78-ec73-43e0-841c-9b8dbb8c1e98
Line 6364: 01/25/2022 12:13:01.81 w3wp.exe (0x1650) 0x062C Office Online WAC Server Side Render vioz Medium RemoveWorker isRemoved: True session id : uuid:90c13c71-a7a9-4328-9e0c-aa68b3d5e294;id=15, Guid: a2214e72-480a-4961-93c8-bd4b30676360 63247b78-ec73-43e0-841c-9b8dbb8c1e98
Line 6365: 01/25/2022 12:13:01.81 w3wp.exe (0x1650) 0x062C Office Online WAC Server Side Render a2oj Medium PreProcessTime = 0.0625665; InConversionQueueTime = 0; ResponseTime = 0.2343538; TotalConversionTime = 0.2812333; AvgPreProcessTime = 0; AvgInConversionQueueTime = 0; AvgResponseTime = 0; AvgTotalConversionTime = 0; historyCount = 0; result = UnexpectedError; format = Png; WorkerType = WorkerType1; RequestId = 65fb2999-a864-45ff-abfd-8321c5715a16 63247b78-ec73-43e0-841c-9b8dbb8c1e98
Line 6367: 01/25/2022 12:13:01.81 w3wp.exe (0x1650) 0x062C Office Online WAC Server Side Render 3j2r Medium DocumentInfoStore.BeginUpdateDocumentInfo(63804a718d57843ffb1d0fe04877b1a1456ab2632f3a7a3c259118ee05f31ca6, _v00000000-0000-0000-0000-000000000802, 131172, Microsoft.Office.Web.Common.RequestPipe.BackendStoreItemLocation) 63247b78-ec73-43e0-841c-9b8dbb8c1e98
Line 6371: 01/25/2022 12:13:01.81 w3wp.exe (0x1650) 0x062C Office Online WAC Server Side Render adhqs Medium Creating channel to DiskCache: UREDACTED_(kxyoDi2ShMWgYhXKjkfd6CMLjy5OZXNAVhYRvqGANQU=) 63247b78-ec73-43e0-841c-9b8dbb8c1e98
Line 6378: 01/25/2022 12:13:01.81 w3wp.exe (0x24F8) 0x2724 Services Infrastructure Services Infrastructure Br Err ara4k Medium MachineTransfer [SourceMachine:OFFICEONLINE, SourceMachineVersion:16.0.10338.20039, TargetMachine:OFFICEONLINE, TargetMachineVersion:16.0.10338.20039, Method:DiskCacheService.PutCacheData] 63247b78-ec73-43e0-841c-9b8dbb8c1e98
Line 6379: 01/25/2022 12:13:01.81 w3wp.exe (0x24F8) 0x2724 Office Online Collab Test clo14 Medium PutCacheData: [00000000-0000-0000-0000-000000000802, 121, OFFICEONLINE] 63247b78-ec73-43e0-841c-9b8dbb8c1e98
Line 6380: 01/25/2022 12:13:01.81 w3wp.exe (0x24F8) 0x2724 Office Online Collab Test clo15 Medium PutCacheData Response: [True] 63247b78-ec73-43e0-841c-9b8dbb8c1e98
Line 6385: 01/25/2022 12:13:01.84 w3wp.exe (0x439C) 0x4360 Office Online OneNote Online S2S ajba4 Medium WAC Server HttpModule: Beginning request at target [UREDACTED_(KSUlm78SME/9UOvGOpwSlkOew9k12Fv0qYRv6WmWKgQ=)] in session [63247b78-ec73-43e0-841c-9b8dbb8c1e98] server build [16.0.10338.20039] client build [16.0.10338.20039] cd671480-6240-45b7-9267-739bfe41d3b2
Line 6386: 01/25/2022 12:13:01.84 w3wp.exe (0x439C) 0x4360 ULS Logging Logging Correlation Data xmnv Medium UserSessionId=63247b78-ec73-43e0-841c-9b8dbb8c1e98 cd671480-6240-45b7-9267-739bfe41d3b2
Line 6402: 01/25/2022 12:13:01.84 w3wp.exe (0x1650) 0x1E90 ULS Logging Logging Correlation Data xmnv Medium UserSessionId=63247b78-ec73-43e0-841c-9b8dbb8c1e98 cd671480-6240-45b7-9267-739bfe41d3b2
Line 6415: 01/25/2022 12:13:01.85 w3wp.exe (0x439C) 0x37B4 Office Online OneNote Online S2S ajba4 Medium WAC Server HttpModule: Beginning request at target [UREDACTED_(/1BJG0Pz2BRXHq6PjJDBA4+XBSlFxfHDwqevHBjqsnI=)] in session [63247b78-ec73-43e0-841c-9b8dbb8c1e98] server build [16.0.10338.20039] client build [16.0.10338.20039] a4f53581-b029-46ff-b8f7-56479fbce6c6
Line 6416: 01/25/2022 12:13:01.85 w3wp.exe (0x439C) 0x37B4 ULS Logging Logging Correlation Data xmnv Medium UserSessionId=63247b78-ec73-43e0-841c-9b8dbb8c1e98 a4f53581-b029-46ff-b8f7-56479fbce6c6
Line 6417: 01/25/2022 12:13:01.85 w3wp.exe (0x439C) 0x4360 Services Infrastructure Services Infrastructure Br Err axtgv Medium Got multiple results from param searching. Unexpected. [Header:63247b78-ec73-43e0-841c-9b8dbb8c1e98, RtcQuery:NULL, Query:63247b78-ec73-43e0-841c-9b8dbb8c1e98, Form:NULL: PostDataCookie:NULL] 1fbcd739-25a6-40cf-8cfd-080de4acd9ec
Line 6417: 01/25/2022 12:13:01.85 w3wp.exe (0x439C) 0x4360 Services Infrastructure Services Infrastructure Br Err axtgv Medium Got multiple results from param searching. Unexpected. [Header:63247b78-ec73-43e0-841c-9b8dbb8c1e98, RtcQuery:NULL, Query:63247b78-ec73-43e0-841c-9b8dbb8c1e98, Form:NULL: PostDataCookie:NULL] 1fbcd739-25a6-40cf-8cfd-080de4acd9ec
Line 6419: 01/25/2022 12:13:01.85 w3wp.exe (0x439C) 0x4360 Office Online OneNote Online S2S ajba4 Medium WAC Server HttpModule: Beginning request at target [UREDACTED_(FUtd/A7xaJUu/X6Zy6bmRpWDDJelNJIE5q6TUy12sQ4=)] in session [63247b78-ec73-43e0-841c-9b8dbb8c1e98] server build [16.0.10338.20039] client build [16.0.10338.20039] 1fbcd739-25a6-40cf-8cfd-080de4acd9ec
Line 6420: 01/25/2022 12:13:01.85 w3wp.exe (0x439C) 0x4360 ULS Logging Logging Correlation Data xmnv Medium UserSessionId=63247b78-ec73-43e0-841c-9b8dbb8c1e98 1fbcd739-25a6-40cf-8cfd-080de4acd9ec
Line 6422: 01/25/2022 12:13:01.85 w3wp.exe (0x439C) 0x4360 Services Infrastructure Services Infrastructure Br Err axtgv Medium Got multiple results from param searching. Unexpected. [Header:63247b78-ec73-43e0-841c-9b8dbb8c1e98, RtcQuery:NULL, Query:63247b78-ec73-43e0-841c-9b8dbb8c1e98, Form:NULL: PostDataCookie:NULL] 1fbcd739-25a6-40cf-8cfd-080de4acd9ec
Line 6422: 01/25/2022 12:13:01.85 w3wp.exe (0x439C) 0x4360 Services Infrastructure Services Infrastructure Br Err axtgv Medium Got multiple results from param searching. Unexpected. [Header:63247b78-ec73-43e0-841c-9b8dbb8c1e98, RtcQuery:NULL, Query:63247b78-ec73-43e0-841c-9b8dbb8c1e98, Form:NULL: PostDataCookie:NULL] 1fbcd739-25a6-40cf-8cfd-080de4acd9ec
Line 6423: 01/25/2022 12:13:01.85 w3wp.exe (0x439C) 0x4340 Office Online OneNote Online S2S ajba4 Medium WAC Server HttpModule: Beginning request at target [UREDACTED_(ZoNvz8bXDHwULdUohk03QQIxojmiharR+llZHW1Pbjs=)] in session [63247b78-ec73-43e0-841c-9b8dbb8c1e98] server build [16.0.10338.20039] client build [16.0.10338.20039] 824dd615-9cfa-4bbe-87dd-ae1bc931d921
Line 6424: 01/25/2022 12:13:01.85 w3wp.exe (0x439C) 0x4340 ULS Logging Logging Correlation Data xmnv Medium UserSessionId=63247b78-ec73-43e0-841c-9b8dbb8c1e98 824dd615-9cfa-4bbe-87dd-ae1bc931d921
Line 6464: 01/25/2022 12:13:01.85 w3wp.exe (0x1650) 0x1E98 ULS Logging Logging Correlation Data xmnv Medium UserSessionId=63247b78-ec73-43e0-841c-9b8dbb8c1e98 a4f53581-b029-46ff-b8f7-56479fbce6c6
Line 6469: 01/25/2022 12:13:01.85 w3wp.exe (0x1650) 0x1E90 ULS Logging Logging Correlation Data xmnv Medium UserSessionId=63247b78-ec73-43e0-841c-9b8dbb8c1e98 1fbcd739-25a6-40cf-8cfd-080de4acd9ec
Line 6487: 01/25/2022 12:13:01.85 w3wp.exe (0x1650) 0x1EA0 ULS Logging Logging Correlation Data xmnv Medium UserSessionId=63247b78-ec73-43e0-841c-9b8dbb8c1e98 824dd615-9cfa-4bbe-87dd-ae1bc931d921
Line 6498: 01/25/2022 12:13:01.90 w3wp.exe (0x439C) 0x3044 Services Infrastructure Services Infrastructure Br Err axtgv Medium Got multiple results from param searching. Unexpected. [Header:63247b78-ec73-43e0-841c-9b8dbb8c1e98, RtcQuery:NULL, Query:63247b78-ec73-43e0-841c-9b8dbb8c1e98, Form:NULL: PostDataCookie:NULL] 700f784b-2df3-4716-b796-f7f302120a8b
Line 6498: 01/25/2022 12:13:01.90 w3wp.exe (0x439C) 0x3044 Services Infrastructure Services Infrastructure Br Err axtgv Medium Got multiple results from param searching. Unexpected. [Header:63247b78-ec73-43e0-841c-9b8dbb8c1e98, RtcQuery:NULL, Query:63247b78-ec73-43e0-841c-9b8dbb8c1e98, Form:NULL: PostDataCookie:NULL] 700f784b-2df3-4716-b796-f7f302120a8b
Line 6499: 01/25/2022 12:13:01.90 w3wp.exe (0x439C) 0x3044 Office Online OneNote Online S2S ajba4 Medium WAC Server HttpModule: Beginning request at target [UREDACTED_(GDPYf4NJw3O4iVkm2Pw1JoM7GGzdSl4ndsApbtRtZxg=)] in session [63247b78-ec73-43e0-841c-9b8dbb8c1e98] server build [16.0.10338.20039] client build [16.0.10338.20039] 700f784b-2df3-4716-b796-f7f302120a8b
Line 6500: 01/25/2022 12:13:01.90 w3wp.exe (0x439C) 0x3044 ULS Logging Logging Correlation Data xmnv Medium UserSessionId=63247b78-ec73-43e0-841c-9b8dbb8c1e98 700f784b-2df3-4716-b796-f7f302120a8b
Line 6502: 01/25/2022 12:13:01.90 w3wp.exe (0x439C) 0x3044 Services Infrastructure Services Infrastructure Br Err axtgv Medium Got multiple results from param searching. Unexpected. [Header:63247b78-ec73-43e0-841c-9b8dbb8c1e98, RtcQuery:NULL, Query:63247b78-ec73-43e0-841c-9b8dbb8c1e98, Form:NULL: PostDataCookie:NULL] 700f784b-2df3-4716-b796-f7f302120a8b
Line 6502: 01/25/2022 12:13:01.90 w3wp.exe (0x439C) 0x3044 Services Infrastructure Services Infrastructure Br Err axtgv Medium Got multiple results from param searching. Unexpected. [Header:63247b78-ec73-43e0-841c-9b8dbb8c1e98, RtcQuery:NULL, Query:63247b78-ec73-43e0-841c-9b8dbb8c1e98, Form:NULL: PostDataCookie:NULL] 700f784b-2df3-4716-b796-f7f302120a8b
Line 6517: 01/25/2022 12:13:01.90 w3wp.exe (0x1650) 0x1E90 ULS Logging Logging Correlation Data xmnv Medium UserSessionId=63247b78-ec73-43e0-841c-9b8dbb8c1e98 700f784b-2df3-4716-b796-f7f302120a8b
Line 6527: 01/25/2022 12:13:01.90 w3wp.exe (0x439C) 0x2668 Services Infrastructure Services Infrastructure Br Err axtgv Medium Got multiple results from param searching. Unexpected. [Header:63247b78-ec73-43e0-841c-9b8dbb8c1e98, RtcQuery:NULL, Query:63247b78-ec73-43e0-841c-9b8dbb8c1e98, Form:NULL: PostDataCookie:NULL] 0b85bd1f-dd41-42b3-8854-fdfb6cf5e202
Line 6527: 01/25/2022 12:13:01.90 w3wp.exe (0x439C) 0x2668 Services Infrastructure Services Infrastructure Br Err axtgv Medium Got multiple results from param searching. Unexpected. [Header:63247b78-ec73-43e0-841c-9b8dbb8c1e98, RtcQuery:NULL, Query:63247b78-ec73-43e0-841c-9b8dbb8c1e98, Form:NULL: PostDataCookie:NULL] 0b85bd1f-dd41-42b3-8854-fdfb6cf5e202
Line 6528: 01/25/2022 12:13:01.90 w3wp.exe (0x439C) 0x2668 Office Online OneNote Online S2S ajba4 Medium WAC Server HttpModule: Beginning request at target [UREDACTED_(PSg84XEHc28kv7+mzj3fqyPZQK3eu921bJsHhG9/LUw=)] in session [63247b78-ec73-43e0-841c-9b8dbb8c1e98] server build [16.0.10338.20039] client build [16.0.10338.20039] 0b85bd1f-dd41-42b3-8854-fdfb6cf5e202
Line 6529: 01/25/2022 12:13:01.90 w3wp.exe (0x439C) 0x2668 ULS Logging Logging Correlation Data xmnv Medium UserSessionId=63247b78-ec73-43e0-841c-9b8dbb8c1e98 0b85bd1f-dd41-42b3-8854-fdfb6cf5e202
Line 6531: 01/25/2022 12:13:01.92 w3wp.exe (0x439C) 0x2668 Services Infrastructure Services Infrastructure Br Err axtgv Medium Got multiple results from param searching. Unexpected. [Header:63247b78-ec73-43e0-841c-9b8dbb8c1e98, RtcQuery:NULL, Query:63247b78-ec73-43e0-841c-9b8dbb8c1e98, Form:NULL: PostDataCookie:NULL] 0b85bd1f-dd41-42b3-8854-fdfb6cf5e202
Line 6531: 01/25/2022 12:13:01.92 w3wp.exe (0x439C) 0x2668 Services Infrastructure Services Infrastructure Br Err axtgv Medium Got multiple results from param searching. Unexpected. [Header:63247b78-ec73-43e0-841c-9b8dbb8c1e98, RtcQuery:NULL, Query:63247b78-ec73-43e0-841c-9b8dbb8c1e98, Form:NULL: PostDataCookie:NULL] 0b85bd1f-dd41-42b3-8854-fdfb6cf5e202
Line 6546: 01/25/2022 12:13:01.92 w3wp.exe (0x1650) 0x1EA0 ULS Logging Logging Correlation Data xmnv Medium UserSessionId=63247b78-ec73-43e0-841c-9b8dbb8c1e98 0b85bd1f-dd41-42b3-8854-fdfb6cf5e202
Line 6560: 01/25/2022 12:13:01.96 w3wp.exe (0x439C) 0x1548 Office Online OneNote Online S2S ajba4 Medium WAC Server HttpModule: Beginning request at target [UREDACTED_(LgTnDJz8AuDgpq+Ju1pKojb0VUI9zzq1JZWUhMTVjuc=)] in session [63247b78-ec73-43e0-841c-9b8dbb8c1e98] server build [16.0.10338.20039] client build [16.0.10338.20039] 8d0a83b6-8252-4284-aa0f-351e78580384
Line 6561: 01/25/2022 12:13:01.96 w3wp.exe (0x439C) 0x1548 ULS Logging Logging Correlation Data xmnv Medium UserSessionId=63247b78-ec73-43e0-841c-9b8dbb8c1e98 8d0a83b6-8252-4284-aa0f-351e78580384
Line 6562: 01/25/2022 12:13:01.96 w3wp.exe (0x439C) 0x1548 ULS Logging Logging Correlation Data xmnv Medium UserSessionId=63247b78-ec73-43e0-841c-9b8dbb8c1e98 8d0a83b6-8252-4284-aa0f-351e78580384
Line 6655: 01/25/2022 12:13:03.98 w3wp.exe (0x439C) 0x424C Office Online OneNote Online S2S ajba4 Medium WAC Server HttpModule: Beginning request at target [UREDACTED_(LgTnDJz8AuDgpq+Ju1pKojb0VUI9zzq1JZWUhMTVjuc=)] in session [63247b78-ec73-43e0-841c-9b8dbb8c1e98] server build [16.0.10338.20039] client build [16.0.10338.20039] 4ea218ef-0071-4d64-9d51-71c040a11b35
Line 6656: 01/25/2022 12:13:03.98 w3wp.exe (0x439C) 0x424C ULS Logging Logging Correlation Data xmnv Medium UserSessionId=63247b78-ec73-43e0-841c-9b8dbb8c1e98 4ea218ef-0071-4d64-9d51-71c040a11b35
Line 6657: 01/25/2022 12:13:03.98 w3wp.exe (0x439C) 0x424C ULS Logging Logging Correlation Data xmnv Medium UserSessionId=63247b78-ec73-43e0-841c-9b8dbb8c1e98 4ea218ef-0071-4d64-9d51-71c040a11b35
Line 6660: 01/25/2022 12:13:03.98 Browser (0x0000) @ w3wp.exe (0x439C) 0x424C Office Online PowerPoint bi2yl Medium [2022-01-25T12:13:21.941Z] Request Complete. Result: UnexpectedError; Url: ResReader.ashx?n=p_1_10.xml&v=00000000-0000-0000-0000-000000000802&usid=63247b78-ec73-43e0-841c-9b8dbb8c1e98&build=16.0.10338.20039&WOPIsrc=UREDACTED_(Rq4sXBlsjTJAaH5RrD4kEaF/61C6v204zg6tst0LlEA=) 4ea218ef-0071-4d64-9d51-71c040a11b35
{count} votes
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Emi Zhang-MSFT 23,906 Reputation points Microsoft Vendor2022-01-26T08:03:33.677+00:00 Hi,
Try to uninstall the 2018 november patch and check if you can use the OOS with files.
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