25,139 questions
Hi Martin! The issue has been fixed and deployed. Hope this helps!
Azure active directory single sign on with Instagram does not send the password
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 28.999999999999996%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
martinkenneth
1
Reputation point
Hi
We are using active directory to manage social network access, it works well with twitter and linkedin, however, trying to use with instagram simply does not work, the password is never filled, only the username, we try both using User access URL and directly from my apps extension. neither works
Microsoft Security | Microsoft Entra | Microsoft Entra ID
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James Hamil 27,221 Reputation points Microsoft Employee Moderator2020-08-19T20:47:21.703+00:00 Hi! I am working internally with the product team on this issue, and will get back to you when I receive a response!
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martinkenneth 1 Reputation point
2020-08-20T22:24:09.733+00:00 Thanks, I will wait for your reply!!
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martinkenneth 1 Reputation point
2020-08-27T02:42:42.783+00:00 Any new about this?
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James Hamil 27,221 Reputation points Microsoft Employee Moderator
2020-09-01T23:15:44.083+00:00 Hi Martin, we're still working on a fix. So sorry about the delay.
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James Hamil 27,221 Reputation points Microsoft Employee Moderator
2020-09-02T16:53:12.407+00:00 Hi Martin, as we work on the fix there is a workaround you can use. Are you familiar with Custom Apps? you can configure password based SSO using Custom Apps, and this should work. Please let me know if you need more assistance!
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James Hamil 27,221 Reputation points Microsoft Employee Moderator
2020-09-23T23:00:06.637+00:00 -
martinkenneth 1 Reputation point
2020-10-01T01:38:42.817+00:00 Hi, James, the original issue looks fixed, the form is filled as expected, however. instagram gives an error after the login process attempts to complete and the app still not logged in... not sure if I need make another post to get that error solved, anyway I am attaching the instagram error displayed, jic
I checked twice my credentials -
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 77%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
MP 1 Reputation point2021-01-20T18:26:20.793+00:00 Hi, i have the same problem and a i like to know if the issue has been fixed.
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James Hamil 27,221 Reputation points Microsoft Employee Moderator
2021-01-23T01:59:53.42+00:00 Hi @MP , I'm checking this and I'll get back to you.
Best,
James -
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 5%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Abhijeet-MSFT 546 Reputation points Microsoft Employee2021-01-27T08:06:13.23+00:00 hi @MP , could you please provide more details about the issue that you are facing?
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 69%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELJ%3C/text%3E%3C/svg%3E)
Lay, J 1 Reputation point2021-02-04T21:05:53.457+00:00 Any solution to this problem? We are trying to set this up. The log on page launches and it entered the credentials but then the password gets wiped out. Even entering the password manually does not allow log on.
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Abhijeet-MSFT 546 Reputation points Microsoft Employee
2021-02-05T12:43:19.703+00:00 Hi @Lay, J , It wont be possible to answer this question without having enough logs to analyze. I would suggest that you go ahead and create a support ticket for the same. Support team my have to collect a fiddler to understand the cause of log on failure.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 82%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
adamvy 1 Reputation point2022-11-27T10:41:06.053+00:00 4 Simple Steps on How to Reset Your Instagram Password https://downloader2x.com/en/how-to-reset-your-instagram-password/