Tag not monitored by Microsoft.
Good day and welcome to the QnA forums
(1) This place is for English discussions. The QnA not support Unicode and therefor the non English forums can be found in different system under the MSDN forums (English forums migrated here).
https://social.msdn.microsoft.com/Forums/ko-KR
(2) This is a technical community forum. Community meaning that it is managed by both Microsoft employees and community Moderators and supporters on their free time. Technical means that we focus on technical issues and not administrative issues.
If you are Microsoft Partner then you can open a ticket at your partner account. You can also try to use the following partner support form: https://partner.microsoft.com/en-US/support/?stage=1
In your case, you must contact the place where you made the purchase. This has nothing with the QnA forums or any community forum.
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Check the description of the tags which you use next time before add these tags please. Notice the description explicitly speak about technical question