Can't schedule Teams meeting on Outlook

Question

Can't schedule Teams meeting on Outlook

IBN 4,476

Hello,

Please i need your help on this issue.

When i try to schedule a team meeting through Outlook, I receive an error.

I have attached the error to this message.

@Sameh's Learning Zone Mohamed Naguib @Elsie Lu_MSFT @Yi Lu_MSFT @Zhengqi Lou-MSFT @Sayali-MSFT @JimmyYang-MSFT @Faery Fu-MSFT @Vasil Popov Sr Michev @Dominik m @Yuki Sun-MSFT @SHARON Zhao-MSFT

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Answer 1

JimmyYang-MSFT 58,646 Moderator

Hi @IBN

Could you schedule Teams meeting normally in Outlook web client?

This error may occur because you accidentally disabled your Teams Meeting add-in in Outlook options. You could go to File, select Options, and check the list of add-ins. If the add-in is already enabled, turn it off and then re-enable it. Restart Outlook and check if you can schedule your meetings now.

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IBN 4,476 Reputation points

2022-01-28T14:31:18.227+00:00

We already have Teams Meeting add-in in Outlook enabled. We have disabled and re-enabled Teams Meeting add-in in Outlook.

But we are still facing the same issue.
IBN 4,476 Reputation points

2022-01-28T22:44:15.263+00:00

We are having a feeling maybe they is a Proxy or firewall configuration that was done. Do we need to bypass any proxy settings before we can schedule teams meeting on outlook
JimmyYang-MSFT 58,646 Reputation points Moderator

2022-02-02T09:20:05.28+00:00

@IBN

Does anyone else also have the same problem in your organization?

Could you check if your outlook account is the same as Teams account? It is very important. If the account is not the same as Teams client, you may not schedule Teams meeting normally.

Considering the network affection, we also recommend you try to change your network environment and test if it can be fixed.
JimmyYang-MSFT 58,646 Reputation points Moderator

2022-02-07T08:16:33.483+00:00

@IBN

Haven't received your message for a long time.

Do you have any further issue on this topic?

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Can't schedule Teams meeting on Outlook

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