Error: Adaptive card Teams: Unable to reach app. Please try again.

Question

Hi!!

I created adaptive card and posting it to Teams using Power automate.
When user clicks on any of the image which has action “Action.Submit”, it gives error as “Unable to reach app. Please try again.”
Error screenshot:

JSON payload for adaptive card:

{  
    "type": "AdaptiveCard",  
    "body": [  
        {  
            "type": "TextBlock",  
            "text": "Howdy!",  
            "weight": "Bolder",  
            "color": "Accent",  
            "size": "Large"  
        },  
        {  
            "type": "TextBlock",  
            "text": "How are you doing today? ",  
            "wrap": true  
        },  
        {  
            "type": "ColumnSet",  
            "columns": [  
                {  
                    "type": "Column",  
                    "width": "stretch",  
                    "items": [  
                        {  
                            "type": "Image",  
                            "url": "https://adaptivecards.io/content/cats/1.png",  
                            "selectAction": {  
                                "type": "Action.Submit",  
                                "data": {  
                                    "rating": "awful",  
                                    "comment": ""  
                                },  
                                "title": "awful"  
                            }  
                        }  
                    ]  
                },  
                {  
                    "type": "Column",  
                    "width": "stretch",  
                    "items": [  
                        {  
                            "type": "Image",  
                            "url": "https://howdy1.blob.core.windows.net/sample/3-removebg-preview.png",  
                            "selectAction": {  
                                "type": "Action.Submit",  
                                "data": {  
                                    "rating": "bad",  
                                    "comment": ""  
                                },  
                                "title": "bad"  
                            }  
                        }  
                    ]  
                },  
                {  
                    "type": "Column",  
                    "width": "stretch",  
                    "items": [  
                        {  
                            "type": "Image",  
                            "url": "https://howdy1.blob.core.windows.net/sample/1-removebg-preview.png",  
                            "selectAction": {  
                                "type": "Action.Submit",  
                                "data": {  
                                    "rating": "ok",  
                                    "comment": ""  
                                },  
                                "title": "ok"  
                            }  
                        }  
                    ]  
                },  
                {  
                    "type": "Column",  
                    "width": "stretch",  
                    "items": [  
                        {  
                            "type": "Image",  
                            "url": "https://howdy1.blob.core.windows.net/sample/5-removebg-preview.png",  
                            "selectAction": {  
                                "type": "Action.Submit",  
                                "data": {  
                                    "rating": "good",  
                                    "comment": ""  
                                },  
                                "title": "good"  
                            }  
                        }  
                    ]  
                },  
                {  
                    "type": "Column",  
                    "width": "stretch",  
                    "items": [  
                        {  
                            "type": "Image",  
                            "url": "https://howdy1.blob.core.windows.net/sample/4-removebg-preview.png",  
                            "selectAction": {  
                                "type": "Action.Submit",  
                                "data": {  
                                    "rating": "terrific",  
                                    "comment": ""  
                                },  
                                "title": "terrific"  
                            }  
                        }  
                    ]  
                }  
            ]  
        },  
        {  
            "type": "Input.Text",  
            "placeholder": "Add a comment",  
            "isMultiline": true,  
            "id": "comment"  
        }  
    ],  
    "$schema": "http://adaptivecards.io/schemas/adaptive-card.json",  
    "version": "1.3",  
    "actions": [  
        {  
            "type": "Action.Submit",  
            "title": "OK",  
            "data": {  
                "rating": "",  
                "comment": ""  
            }  
        }  
    ]  
}  

Any pointers on what can be the issue about this error is greatly appreciated.

Answer 1

Ref Doc:- https://learn.microsoft.com/en-us/power-automate/create-adaptive-cards#troubleshooting-tips-for-adaptive-cards