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I have created a monthly recurring meeting. Today several people could not access the audio. The message was the conference couldn't be found. The video link worked fine. According to what I found on Microsoft.com each time you start or update a meeting the Conference ID expiration extends by this much time:
Recurring with no end time Start time + 60 days 60 days
Recurring with end time End time of last occurrence + 60 days 60 days
The first occurrence of the meeting was 6/17/2020. The Conference ID should have been good for 60 days. Given that we held a meeting again on 7/15/2020 the expiration should have extended for another 60 days.
Do I have to get a new Conference ID every month?
Pat
If you have any questions or needed further help on this issue, please feel free to post back.
Do you have any update now?
Hi PatUSF-2878,
Do all the people have the same issue?
As I know, for the recurring Teams meeting, the conference ID will be static.
Please check if the meeting organizer create a new Teams meeting which has the same conference ID.
As a workaround, you can try to reset the conference ID by this article: https://learn.microsoft.com/en-us/MicrosoftTeams/see-change-and-reset-a-conference-id-assigned-to-a-user-in-teams.