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Hi,
I ran the cmdlet Set-Clutter -Identity "taryz@jaswant .onmicrosoft.com" -Enable $true. It returns the exception
--->
The defaultFolder cannot be created by XSO (it does not have CanCreate behavior). defaultFolder = Clutter,
IsDelegatedLogon = False, IsOwnerLogon = False, Is defaultFolderData = HasInitialized=True,
IdInitialized=True,
InitializationException=,
FolderId=,
.
+ CategoryInfo : ReadError: (:) [Set-Clutter], CannotCreateDefaultFolderException
+ FullyQualifiedErrorId : [Server=MA0PR01MB6828,RequestId=35cd7923-2faf-4504-9e16-6c3c54671d0c,TimeStamp=28-01-202
2 16:40:12] [FailureCategory=Cmdlet-CannotCreateDefaultFolderException] 2624D95D,Microsoft.Exchange.Management.Pow
ershell.Support.SetClutter
+ PSComputerName : outlook.office365.com
--->
How do i resolve this error? is there any possible way to enable clutter feature in my organization ?
Note - I just created the tenant [ 28-1-2022 ]. And i have following subscription -Microsoft 365 Business Premium Trial , Microsoft 365 Business Standard Trial , Office 365 E3 Trial
Did you turn Focused Inbox on now?
If you need further help, please feel free to reply this post directly so we will be notified to follow it up.
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No I did not. I manage several 365 tenants. The set-clutter cmdlets work on some but not on the one that I need it to. My client does not like the Focused Inbox setting.
I submitted a ticket through the Exchange Admin center but it hasn't been helpful.
I test with 3 tenants, same result. It is difficult to configure it because that this feature is no longer actively supported.
Or we could submit the feedback via https://feedbackportal.microsoft.com/feedback/forum/89a8afa3-2e1c-ec11-b6e7-0022481f8472
I see the same thing, even after I disabled the focus inbox.
Note: Clutter is no longer actively supported and is still on the radar to be removed, so this may be expected;
https://learn.microsoft.com/en-us/microsoft-365/admin/email/configure-clutter?view=o365-worldwide
I had done all method in given docs. But, i can't find it.
Kindly help me to enable that feature.
So, I dont think its working now. Since Its going away at some point ( and not being worked on), I think you will need to use the Focused Inbox instead.
Then why didn't they deprecate this cmdlet
set-clutter -Identity "abc" -Enable $true ?
Probably just not gotten to it yet or some other work needs to happen to remove it.
I can try to find out
Hi @tary
Agree with Andy.
“Clutter is no longer actively supported and is still on the radar to be removed, so this may be expected“
I also get the same error message when running Set-Clutter:
It is recommended to turn Focused Inbox on or off for everyone in your organization instead of clutter. You could refer to this blog for more information:
Update on Focused Inbox and our plans for Clutter
https://techcommunity.microsoft.com/t5/outlook-blog/update-on-focused-inbox-and-our-plans-for-clutter/ba-p/136448
“Then why didn't they deprecate this cmdlet” we could open a service request on Office 365 admin portal to submit this feedback.
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I am in the same situation: ran the set-clutter cmdlet and received the "...CannotCreateDefaultFolderException..." error.
I submitted a ticket to Microsoft. Their tech told me to run some tests on the powershell. It said my organization was "dehydrated" and needed to run another cmdlet Enable-OrganizationCustomization. So I did that and waited 15 minutes to run the set-clutter cmdlet again. Same error.
Looks like there is no way to get it working again.