Microsoft Authernticator - assigned accounts dissapeared

Przemek Michalski 1 Reputation point
2022-01-29T09:22:14.357+00:00

Hi Everyone,

As in the topic. All accounts I have assigned to my ms account has disappeared. I have no access to any of my accounts added to authenticator and backup options show that there are no backups available. Please help!!!

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. T. Kujala 8,706 Reputation points
    2022-01-29T11:24:45.12+00:00

    Hi @Przemek Michalski ,

    Have you tried to recover the services individually.

    Example: Work or School Account.

    https://learn.microsoft.com/en-us/azure/active-directory/user-help/multi-factor-authentication-end-user-troubleshoot

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  2. Przemek Michalski 1 Reputation point
    2022-01-30T16:57:02.623+00:00

    I had like 12 different services assigned to my account getting them all individuals will be a very long process I spent two days now and as it is the weekend I did not get back any reply from anyone. I am completely locked out of my services. No customer support from Microsoft no answers from services I hope I will come across someone with a similar issue who found a solution or just be lucky with my accounts and get the support of individual accounts to reset this for me. Last time I used this authenticator...

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