Azure IoT Edge
An Azure service that is used to deploy cloud workloads to run on internet of things (IoT) edge devices via standard containers.
598 questions
Unable to install Azure IOT Edge Runtime
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Pandey, Yogesh
21
Reputation points
Hi ,
I tried to install Azure IOT Edge Runtime on my target Ubuntu 18.04 using this link.
How can I make it work ?
Azure IoT Edge
Azure IoT Hub
Azure IoT Hub
An Azure service that enables bidirectional communication between internet of things (IoT) devices and applications.
1,271 questions
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Sander van de Velde | MVP 36,761 Reputation points MVP Volunteer Moderator2022-01-30T13:22:37.707+00:00 Hello @Pandey, Yogesh ,
most of the times, installing Azure IoT Edge on Ubuntu works fine.
We need more information to see what's happening.
Can you write down the steps you have already done?
Is the runtime successfully installed? Which version? Is Moby running?
You only show a piece of "iotedge check". Did you run this as SU? Please check if you executed "sudo iotedge check".
Does "iotedge list" work?
What is the output of "iotedge logs -f edgeAgent"?
There is some documentation to do more advanced trouble shooting.
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Pandey, Yogesh 21 Reputation points
2022-01-31T05:42:34.467+00:00 Hi,
I am following the steps from this link https://learn.microsoft.com/en-us/azure/iot-edge/how-to-provision-single-device-linux-symmetric
- Yes I am running the "iotedge check" with sudo.'
- "iotedge list" gives me nothing.
$ iotedge list
NAME STATUS DESCRIPTION CONFIG$ sudo iotedge system status
System services:
aziot-edged Running
aziot-identityd Running
aziot-keyd Running
aziot-certd Running
aziot-tpmd ReadyUse 'iotedge system logs' to check for non-fatal errors.
Use 'iotedge check' to diagnose connectivity and configuration issues."iotedge logs -f edgeAgent" give nothing as the edgeAgent is not running on my device.
I am attaching the logs of sudo iotedge system logs169762-logs-iotedge.txt
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Pandey, Yogesh 21 Reputation points
2022-01-31T07:03:38.92+00:00 -
chbeier 1,871 Reputation points2022-02-09T17:16:26.443+00:00 Hi @Pandey, Yogesh ,
Checking the logs you shared, it seems like there are general communication issues from your device to the cloud e.g.,
- × aziot-identity-service package is up-to-date - Error
could not query https://aka.ms/latest-aziot-identity-service for latest available version - ‼ host time is close to reference time - Warning
Could not query NTP server
Have you checked your network connection?
Is there a firewall blocking the connection?
Is a proxy used? - × aziot-identity-service package is up-to-date - Error
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