I cant access my Synology NAS DSM from Windows 11

Jan Sollander 31 Reputation points

I have bought a new PC with Windows 11.
I have a NAS (Synology DS413J) that I can connect the file share on, but I can not connect to the NAS DSM management program.
I cant find the NAS by using Synology assistent either.
I still have my old PC with Windows 10 in the same Lan and all works well.
Jan Sollander

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
8,092 questions
0 comments No comments
{count} votes

6 answers

Sort by: Most helpful
  1. jdaniel 10 Reputation points

    I have found that if you use the Hello Windows Login (Pin, Fingerprint or Facial Recognition) Network resources are unavailable as Synology does not recognize the credentials...You will need to login with your password to connect to Synology.

    2 people found this answer helpful.

  2. Reza-Ameri 16,826 Reputation points

    Try download the latest version of required applications from their official website:
    In case problem persist, open start and search for feedback and open the Feedback Hub app and report this issue.
    You may contact their support too.

  3. Bryan Amy 0 Reputation points

    I have the Same problem With my two Synology NAS drives. It started after the latest Windows 11 Update. Before it worked fine. Both NAS's have the latest DSM so this is definitely an Edge problem and not a Synology Issue!

    0 comments No comments

  4. Bob Mileti 0 Reputation points

    I can access using MS Edge but it shows the connection as being "not secure" . However in my local Network Workgroup you can't sign in to any of your Synology devices.

    I learned this the hard way... just purchased a $6K DELL Precision Workstation and I was told by Dell that their motherboards are now only able to run Windows 11, unless you specifically ask for Widows 10 system... so back it's going since apparently there's no going back to Win 10 without the same issues.

    Microsoft once again can't stand anyone, especially SMB to run their own loca networks without permission to snoop on you... all about the Benjamins. They spend more time and effort on crap like "widgets" to sell your info to advertisers... I don't want my employees reading about which Kardasian has the biggest butt, since they're being paid to do work.

    Win 11 Pro 22H2 update only allows signing in using your MS Account and a 6 digit pass code.

    Read here: Mandatory Microsoft account sign-in


    0 comments No comments

  5. Michel Comblen 0 Reputation points

    Same problem.

    No access to a Synology NAS since the 23H2 update, it was good with 22H2.

    All other OS' work fine.